State of Washington Class Salary Range
IT CUSTOMER SUPPORT - ENTRY
- Range: 01IT
- Class Code: 482CS
- Job Class Title: IT CUSTOMER SUPPORT - ENTRY
Non-Represented, IT-Standard Prog. (Pay scale structure)
Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY -
| STEP | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | 62,988 | 64,596 | 66,192 | 67,848 | 69,540 | 71,268 | 73,068 | 74,892 | 76,776 | 78,684 | 80,664 | 82,680 | 84,744 |
| Monthly | 5,249 | 5,383 | 5,516 | 5,654 | 5,795 | 5,939 | 6,089 | 6,241 | 6,398 | 6,557 | 6,722 | 6,890 | 7,062 |
| Hourly | 30.17 | 30.94 | 31.70 | 32.49 | 33.30 | 34.13 | 34.99 | 35.87 | 36.77 | 37.68 | 38.63 | 39.60 | 40.59 |
| Standby | 2.11 | 2.17 | 2.22 | 2.27 | 2.33 | 2.39 | 2.45 | 2.51 | 2.57 | 2.64 | 2.70 | 2.77 | 2.84 |
WFSE, IT-Standard Prog. (Pay scale structure)
Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY -
| STEP | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | 62,988 | 64,596 | 66,192 | 67,848 | 69,540 | 71,268 | 73,068 | 74,892 | 76,776 | 78,684 | 80,664 | 82,680 | 84,744 |
| Monthly | 5,249 | 5,383 | 5,516 | 5,654 | 5,795 | 5,939 | 6,089 | 6,241 | 6,398 | 6,557 | 6,722 | 6,890 | 7,062 |
| Hourly | 30.17 | 30.94 | 31.70 | 32.49 | 33.30 | 34.13 | 34.99 | 35.87 | 36.77 | 37.68 | 38.63 | 39.60 | 40.59 |
| Standby | 2.11 | 2.17 | 2.22 | 2.27 | 2.33 | 2.39 | 2.45 | 2.51 | 2.57 | 2.64 | 2.70 | 2.77 | 2.84 |
PTE 17, IT-Standard Prog. (Pay scale structure)
Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY -
| STEP | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | 62,988 | 64,596 | 66,192 | 67,848 | 69,540 | 71,268 | 73,068 | 74,892 | 76,776 | 78,684 | 80,664 | 82,680 | 84,744 |
| Monthly | 5,249 | 5,383 | 5,516 | 5,654 | 5,795 | 5,939 | 6,089 | 6,241 | 6,398 | 6,557 | 6,722 | 6,890 | 7,062 |
| Hourly | 30.17 | 30.94 | 31.70 | 32.49 | 33.30 | 34.13 | 34.99 | 35.87 | 36.77 | 37.68 | 38.63 | 39.60 | 40.59 |
| Standby | 2.11 | 2.17 | 2.22 | 2.27 | 2.33 | 2.39 | 2.45 | 2.51 | 2.57 | 2.64 | 2.70 | 2.77 | 2.84 |
WPEA, IT-Standard Prog. (Pay scale structure)
Effective: 2024-07-01 - IT CUSTOMER SUPPORT - ENTRY -
| STEP | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | 61,152 | 62,712 | 64,260 | 65,868 | 67,512 | 69,192 | 70,944 | 72,708 | 74,544 | 76,392 | 78,312 | 80,268 | 82,272 |
| Monthly | 5,096 | 5,226 | 5,355 | 5,489 | 5,626 | 5,766 | 5,912 | 6,059 | 6,212 | 6,366 | 6,526 | 6,689 | 6,856 |
| Hourly | 29.29 | 30.03 | 30.78 | 31.55 | 32.33 | 33.14 | 33.98 | 34.82 | 35.70 | 36.59 | 37.51 | 38.44 | 39.40 |
| Standby | 2.05 | 2.10 | 2.15 | 2.21 | 2.26 | 2.32 | 2.38 | 2.44 | 2.50 | 2.56 | 2.63 | 2.69 | 2.76 |
The salaries listed do not apply to higher education colleges and universities. They are applicable to General Government agencies and the Higher Education Coordinating Board. Higher education college and university rates are available at the complete salary schedule listing; their collective bargaining agreement; or through their Human Resource Office.