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State of Washington Class Salary Range

IT CUSTOMER SUPPORT - ENTRY

Non-Represented, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY -

STEP A B C D E F G H I J K L M
Annual 62,988 64,596 66,192 67,848 69,540 71,268 73,068 74,892 76,776 78,684 80,664 82,680 84,744
Monthly 5,249 5,383 5,516 5,654 5,795 5,939 6,089 6,241 6,398 6,557 6,722 6,890 7,062
Hourly 30.17 30.94 31.70 32.49 33.30 34.13 34.99 35.87 36.77 37.68 38.63 39.60 40.59
Standby 2.11 2.17 2.22 2.27 2.33 2.39 2.45 2.51 2.57 2.64 2.70 2.77 2.84

WFSE, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY -

STEP A B C D E F G H I J K L M
Annual 62,988 64,596 66,192 67,848 69,540 71,268 73,068 74,892 76,776 78,684 80,664 82,680 84,744
Monthly 5,249 5,383 5,516 5,654 5,795 5,939 6,089 6,241 6,398 6,557 6,722 6,890 7,062
Hourly 30.17 30.94 31.70 32.49 33.30 34.13 34.99 35.87 36.77 37.68 38.63 39.60 40.59
Standby 2.11 2.17 2.22 2.27 2.33 2.39 2.45 2.51 2.57 2.64 2.70 2.77 2.84

PTE 17, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY -

STEP A B C D E F G H I J K L M
Annual 62,988 64,596 66,192 67,848 69,540 71,268 73,068 74,892 76,776 78,684 80,664 82,680 84,744
Monthly 5,249 5,383 5,516 5,654 5,795 5,939 6,089 6,241 6,398 6,557 6,722 6,890 7,062
Hourly 30.17 30.94 31.70 32.49 33.30 34.13 34.99 35.87 36.77 37.68 38.63 39.60 40.59
Standby 2.11 2.17 2.22 2.27 2.33 2.39 2.45 2.51 2.57 2.64 2.70 2.77 2.84

WPEA, IT-Standard Prog. (Pay scale structure)

Effective: 2024-07-01 - IT CUSTOMER SUPPORT - ENTRY -

STEP A B C D E F G H I J K L M
Annual 61,152 62,712 64,260 65,868 67,512 69,192 70,944 72,708 74,544 76,392 78,312 80,268 82,272
Monthly 5,096 5,226 5,355 5,489 5,626 5,766 5,912 6,059 6,212 6,366 6,526 6,689 6,856
Hourly 29.29 30.03 30.78 31.55 32.33 33.14 33.98 34.82 35.70 36.59 37.51 38.44 39.40
Standby 2.05 2.10 2.15 2.21 2.26 2.32 2.38 2.44 2.50 2.56 2.63 2.69 2.76

The salaries listed do not apply to higher education colleges and universities. They are applicable to General Government agencies and the Higher Education Coordinating Board. Higher education college and university rates are available at the complete salary schedule listing; their collective bargaining agreement; or through their Human Resource Office.