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State of Washington Class Salary Range

IT CUSTOMER SUPPORT - JOURNEY

Non-Represented, IT-Standard Prog. (Pay scale structure)

Effective: 2025-06-30 - IT CUSTOMER SUPPORT - JOURNEY -

STEP A B C D E F G H I J K L M
Annual 72,816 74,616 76,500 78,408 80,364 82,392 84,456 86,568 88,728 90,948 93,240 95,568 97,968
Monthly 6,068 6,218 6,375 6,534 6,697 6,866 7,038 7,214 7,394 7,579 7,770 7,964 8,164
Hourly 34.87 35.74 36.64 37.55 38.49 39.46 40.45 41.46 42.49 43.56 44.66 45.77 46.92
Standby 2.44 2.50 2.56 2.63 2.69 2.76 2.83 2.90 2.97 3.05 3.13 3.20 3.28

Non-Represented, IT-Standard Prog. (Pay scale structure)

Effective: 2025-06-30 - IT CUSTOMER SUPPORT - JOURNEY -

STEP A B C D E F G H I J K L M
Annual 88,332 90,540 92,808 95,124 97,524 99,960 102,432 105,000 107,628 110,316 113,076 115,908 118,800
Monthly 7,361 7,545 7,734 7,927 8,127 8,330 8,536 8,750 8,969 9,193 9,423 9,659 9,900
Hourly 42.30 43.36 44.45 45.56 46.71 47.87 49.06 50.29 51.55 52.83 54.16 55.51 56.90
Standby 2.96 3.04 3.11 3.19 3.27 3.35 3.43 3.52 3.61 3.70 3.79 3.89 3.98

WFSE, IT-Standard Prog. (Pay scale structure)

Effective: 2025-06-30 - IT CUSTOMER SUPPORT - JOURNEY -

STEP A B C D E F G H I J K L M
Annual 72,816 74,616 76,500 78,408 80,364 82,392 84,456 86,568 88,728 90,948 93,240 95,568 97,968
Monthly 6,068 6,218 6,375 6,534 6,697 6,866 7,038 7,214 7,394 7,579 7,770 7,964 8,164
Hourly 34.87 35.74 36.64 37.55 38.49 39.46 40.45 41.46 42.49 43.56 44.66 45.77 46.92
Standby 2.44 2.50 2.56 2.63 2.69 2.76 2.83 2.90 2.97 3.05 3.13 3.20 3.28

WPEA, IT-Standard Prog. (Pay scale structure)

Effective: 2024-06-30 - IT CUSTOMER SUPPORT - JOURNEY -

STEP A B C D E F G H I J K L M
Annual 70,692 72,444 74,268 76,128 78,024 79,992 81,996 84,048 86,148 88,296 90,528 92,784 95,112
Monthly 5,891 6,037 6,189 6,344 6,502 6,666 6,833 7,004 7,179 7,358 7,544 7,732 7,926
Hourly 33.86 34.70 35.57 36.46 37.37 38.31 39.27 40.25 41.26 42.29 43.36 44.44 45.55
Standby 2.37 2.43 2.49 2.55 2.62 2.68 2.75 2.82 2.89 2.96 3.03 3.11 3.19

The salaries listed do not apply to higher education colleges and universities. They are applicable to General Government agencies and the Higher Education Coordinating Board. Higher education college and university rates are available at the complete salary schedule listing; their collective bargaining agreement; or through their Human Resource Office.