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State of Washington

SENIORS PROGRAM REPRESENTATIVE

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SENIORS PROGRAM REPRESENTATIVE
163Q
Abolished Date: 2012-02-10

Definition

Coordinates, instructs and advises community volunteer administrators regarding the Senior Health Insurance Benefits Advisor Program.

Distinguishing Characteristics

Incumbents work independently and have program implementation and maintenance responsibility for a prescribed area of the State.

Typical Work

Organizes Senior Health Insurance Benefits Advisor programs by recruiting and training senior citizen volunteers to serve as insurance resource persons;

Researches, prepares and provides instructional materials explaining health insurance for presentation to senior citizens;

Contacts community leaders, elected officials and civil service organization to ensure a broad dissemination of health insurance information to senior citizens;

Conducts training classes for volunteer group leaders providing instruction in basic insurance, medical insurance, Medicare, long term care insurance and consumer protection;

Monitors programs to ensure proper maintenance and dissemination of program content;

Performs other work as required.

Knowledge and Abilities

Knowledge of: medical and health care insurance industry and the techniques of educational presentation.

Ability to: organize groups of potential resource persons, prepare and present instructional material to large groups and audiences, relate to people on an individual and group basis.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor's degree and four years of experience in claims management, marketing or product development in the life and/or disability field or sales of two or more insurance products of both the life and disability field in the insurance industry. 

Additional qualifying experience, as noted above, will substitute year-for-year for education. 

A Master's degree in the above fields or a related field will substitute for two years of required experience.

OR

Three years of professional experience in the life and/or disability field with the Office of the Insurance Commissioner or another state's insurance regulatory agency.

Class Specification History

New class (Replaces Insurance Complaints Advisor 2): 9-9-88
Revised minimum qualifications: 9-13-91
New class code: (formerly 14150) effective July 1, 2007
Abolished; adopted 2/9/2012, effective 2/10/2012

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