The information contained on this page is a general description of the IT Professional Structure job family and level noted. The hiring agency or institution maintains positions descriptions with the specific duties and required qualifications for individual positions.

Allocation criteria for classified IT job families and levels is found in the IT Professional Structure Evaluator’s Handbook.

Work that involves monitoring the software engineering processes and methods used to ensure quality. QA is a supporting process that has to provide the independent assurance in which all the work products, activities and processes comply with the predefined plans. The methods by which this is accomplished are varied and may include ensuring conformance to one or more standards such as ISO 9000 or a model such as CMMI. QA encompasses the entire software development process, which includes processes such as requirements definition, software design, coding, source code control, code reviews, software configuration management, testing, release management and product integration.

• Manages designated IT activities involving one or more specialized IT job families within an assigned area of responsibility.
• Applies and manages IT resources effectively to meet client’s business needs.
• Consults and provides expert technical guidance and advice to assigned IT staff.
• Applies new technology, make recommendations and work with IT staff to resolve complex technical IT issues.
• Applies project management principles, methods and practices to assigned projects or initiatives.
• Reviews budget allotments and expenditures.
• Approves specifications and design requirements for applications and systems.
• Establishes tactical and operational priorities.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Recruitment announcements will specify the specific desirable qualifications for the posted position.

New classification, adopted 06/13/2019, effective July 1, 2019.

Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.