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State of Washington Classified Job Specification


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Class Code: 168F
Category: Financial Services


In the Department of Labor and Industries, Insurance and Consultation Services, provides consultative and technical services in the promotion and marketing of agency’s optional financial incentive programs to prospective qualified employers and employer groups, as provided for in the Industrial Insurance Act.

Distinguishing Characteristics

Positions in this class are assigned workers' compensation groups throughout the State and are responsible for all the following:

1. Presenting the group rating plans and calculations, the individual retrospective rating plans and calculations, the experience rating plans and calculations, workers benefits, premium payment requirements and all other matters pertaining to the underwriting of workers' compensation insurance to employers and associations;

2. Enrollment of potential groups and individual employers;

3. Monitoring, analyzing and advising groups and individual employers on problem areas in job related injuries and loss control;

4. instructing district office staff on special rating plans;

5. Devising solutions to accident problems and encouraging groups and employers to implement recommendations;

6. Coordinating safety education courses and training through the Safety Education Section as needed by groups and employers;

7. Initiating contacts with prospective clients to enhance the Department's image;

8. Closing the Retrospective Rating Plan Agreements.

Typical Work

Performs market analyses to identify professional/trade associations and employers eligible for optional financial incentive programs; markets the agency’s retrospective rating program and other optional financial incentive programs;Evaluates group and employer risk potential and identifies the defining characteristics of available financial incentive program options;

Uses group presentations, individual consultations, written and telephone correspondence to contact potential clients and educate them on the programs’ merits and risks;

Provides ongoing technical support to participants; monitors progress and performance of enrolled clients in special rating plans; alerts clients to potential problems that develop and assists them in developing and implementing solutions;

Acts as a liaison and resource between the Department and the employer community;

Provides technical support in determining and preparing Notices of Decision in response to group/employer Retrospective Rating Additional Premium Notices; represents the agency in appeals of retrospective rating assessments being considered by the Board of Industrial Insurance Appeals;

Attends staff meetings and training courses to gain additional professional expertise and remain current on agency rules, policies and information technology;

Performs other work as required.

Knowledge and Abilities

Knowledge of:  Principles of casualty insurance; basic actuarial and other statistical concepts; principles of workers’ compensation insurance; techniques for underwriting risk classification systems; experience ratings; claims management; current theory and practices of employer-employee relations; systems and procedure analysis; planning and analytical techniques; public relations strategies; principles of marketing; prevailing business practices.

Ability to:  Communicate complex information concisely and effectively through oral presentations, individual consultations, written and telephone correspondence; analyze statistical data and reach logical conclusions; establish and maintain productive working relationships; prioritize and manage work schedule; work independently.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor's degree


Two years’ experience in underwriting, auditing, or selling casualty, disability or workers’ compensation insurance or disability claims adjudication.  Additional qualifying experience may be substituted, year for year, for education.Incumbents must be willing to travel.

Class Specification History

New class: 11-13-81
Revised definition, distinguishing characteristics: 12-12-84
Revised definition, distinguishing characteristics, minimum qualifications: 12-12-86
Revised definition, minimum qualifications, title change (formerly Group Insurance Coordinator, Labor and Industries): 6-14-96
New class code: (formerly 47540) effective July 1, 2007