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State of Washington Classified Job Specification


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Class Code: 206M
Category: Information Services


Provide copy service through the coordination of activities at assigned copy center(s).

Distinguishing Characteristics

Under general direction, responsible for daily operations of assigned copy center(s) each producing 200,000 or more copies per month. Receive, prioritize and process work orders; resolve production conflicts; maintain production and cash sales records; prepare materials for billings and perform routine equipment maintenance. Regularly assign, instruct and check the work of others; assist in performance evaluation of others.

A level - Coordinate daily operations of a single copy center.

B level - Coordinate daily operations of two or more copy centers.

Typical Work

Receive and evaluate work orders to establish and assign job priorities; work with clients and staff at other copy centers to meet production requirements and deadlines;

Maintain positive client relations;

Maintain work records and prepare reports;

Operate cash register; maintain cash account and billing records;

Operate photocopy and related equipment; check performance of equipment and perform regular diagnostic and maintenance tasks such as changing photoreceptor belts and dicortrons and replacing memory circuit boards; schedule maintenance and service calls as required;

Order supplies and maintain inventory;

Perform duties of Copy Machine Operator Lead;

Perform related duties as required;

In addition at the B level:

Monitor work volume and review work orders at assigned copy centers; reassign staff and/or jobs between centers to meet production deadlines and optimize productivity.

Knowledge and Abilities

Ability to:  learn to operate office machines within a reasonable length of time; understand oral and written instructions; perform repetitive clerical duties. 

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification.  It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A level: High school graduation or GED certificate


six months of experience operating high volume copy equipment or equivalent.

B level: One year of experience as Copy Center Lead A or equivalent.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Class Specification History

New class adopted December 7, 1987.
Revise class. Revises minimum qualifications; adopted July 2, 1990.
Revise class. Revises class codes (formerly 3656/3657), general revision; adopted May 10, 2007, effective July 1, 2007.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017; 33 to 34.
Base range salary adjustment adopted 6/13/2019, effective 7/1/2019.