Definition
Performs ordering, receiving, sales, inventory, cash control, and/or customer service functions for a retail operation at a State institution or facility.
Distinguishing Characteristics
Under general supervision, performs retail financial record keeping and cash control duties in a retail and/or service operation.
Typical Work
Orders supplies and merchandise as required, arranges supplies and merchandise on shelves and in displays at a retail store, inmate store, or food counter in a State facility or institution;
Conducts physical inventories, prepares and maintains inventory records;
Processes on-line orders for in-store pickup or delivery;
Balances cash register receipts and prepares daily financial reports; post monthly cash journals; prepares bank deposits; processes and handles charge sales;
Prepares reports, records, and correspondence;
Files credit cards and other records and documents and maintains orderly filing system;
Prepares, cooks, and serves food and fountain items in a retail store lunch counter, canteen, or coffee shop;
Waits on retail store customers and sells wide variety of merchandise;
Checks credit cards and fills orders for delivery to customers;
Serves as cashier, checks cash register receipts, and prepares daily financial reports;
Cleans and maintains store or food counter and equipment;
Performs other work as required.
Conducts physical inventories, prepares and maintains inventory records;
Processes on-line orders for in-store pickup or delivery;
Balances cash register receipts and prepares daily financial reports; post monthly cash journals; prepares bank deposits; processes and handles charge sales;
Prepares reports, records, and correspondence;
Files credit cards and other records and documents and maintains orderly filing system;
Prepares, cooks, and serves food and fountain items in a retail store lunch counter, canteen, or coffee shop;
Waits on retail store customers and sells wide variety of merchandise;
Checks credit cards and fills orders for delivery to customers;
Serves as cashier, checks cash register receipts, and prepares daily financial reports;
Cleans and maintains store or food counter and equipment;
Performs other work as required.
Knowledge and Abilities
Knowledge of: methods and procedures employed in retail store and food counter operations, food preparation and service, and retail selling; inventory and financial records.
Ability to: handle equipment used in retail store or food counter operations; make arithmetical calculations; supervise and instruct employees, students, offenders, or patients; understand written and oral instructions.
Ability to: handle equipment used in retail store or food counter operations; make arithmetical calculations; supervise and instruct employees, students, offenders, or patients; understand written and oral instructions.
Legal Requirement(s)
There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.
Desirable Qualifications
One year of experience in food counter work or retail selling.
OR
Equivalent education/experience.
Class Specification History
New class, consolidates 3221 Retail Clerk II, 06120 Retail Clerk 2; adopted May 10, 2007, effective July 1, 2007.