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State of Washington Classified Job Specification


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Class Code: 227G
Category: Retail Operations & Marketing


Performs ordering, receiving, sales, inventory, cash control, and/or customer service functions for a retail operation at a State institution or facility.

Distinguishing Characteristics

Under general supervision, performs retail financial record keeping and cash control duties in a retail and/or service operation.

Typical Work

Orders supplies and merchandise as required, arranges supplies and merchandise on shelves and in displays at a retail store, inmate store, or food counter in a State facility or institution;

Conducts physical inventories, prepares and maintains inventory records;

Processes on-line orders for in-store pickup or delivery;

Balances cash register receipts and prepares daily financial reports; post monthly cash journals; prepares bank deposits; processes and handles charge sales;

Prepares reports, records, and correspondence;

Files credit cards and other records and documents and maintains orderly filing system;

Prepares, cooks, and serves food and fountain items in a retail store lunch counter, canteen, or coffee shop;

Waits on retail store customers and sells wide variety of merchandise;

Checks credit cards and fills orders for delivery to customers;

Serves as cashier, checks cash register receipts, and prepares daily financial reports;

Cleans and maintains store or food counter and equipment;

Performs other work as required.

Knowledge and Abilities

Knowledge of: methods and procedures employed in retail store and food counter operations, food preparation and service, and retail selling; inventory and financial records.

Ability to: handle equipment used in retail store or food counter operations; make arithmetical calculations; supervise and instruct employees, students, offenders, or patients; understand written and oral instructions.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

One year of experience in food counter work or retail selling. 


Equivalent education/experience.

Class Specification History

New class, consolidates 3221 Retail Clerk II, 06120 Retail Clerk 2; adopted May 10, 2007, effective July 1, 2007.