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Home » Budget » Agency activities and performance » Agency Activities » Prosperous Economy

Prosperous Economy

Provide consumer protection

Strategy: Provide consumer protection

Agency: 240 - Department of Licensing

A030 - Agency Administration

DOL's core services include driver, vehicle and professional licensing, regulation and education. Agency overhead is the business infrastructure required to lead and support that broad scope, and ensure agency accountability. Business units include: Executive management, Policy & Legislation, Communication & Education, Performance & Accountability, Human Resources, Emergency & Risk management, Budget, Accounting, Payroll, Contracts, and Public Disclosure.

Account FY 2020 FY 2021 Biennium Total
FTE 411.7 465.5 438.6
001 - General Fund
State 660,000 490,000 1,150,000
003 - Architects' License Account
State 196,000 104,000 300,000
026 - Real Estate Commission Account
State 2,222,000 1,743,000 3,965,000
04E - Uniform Commercial Code Account
State 339,000 1,093,000 1,432,000
06G - Real Estate Appraiser Commission
State 254,000 213,000 467,000
06L - Business and Professions Account
State 5,490,000 4,556,000 10,046,000
06R - Real Estate Research Account
State 3,000 2,000 5,000
082 - Motorcycle Safety Education Account
State 480,000 473,000 953,000
104 - State Wildlife Account
State 53,000 86,000 139,000
106 - Highway Safety Account
State 32,962,000 30,089,000 63,051,000
108 - Motor Vehicle Account
State 8,494,000 6,306,000 14,800,000
146 - Firearms Range Account
State 31,000 43,000 74,000
14V - Ignition Interlock Device Revolving
State 346,000 424,000 770,000
15V - Funeral and Cemetery Account
Non-Appropriated 714,000 711,000 1,425,000
16B - Landscape Architects' License Acct
Non-Appropriated 140,000 175,000 315,000
16M - Appraisal Management Company Acct
Non-Appropriated 16,000 32,000 48,000
19T - DOL Tech Improve and Data Mgmnt Acc
State 1,125,000 1,125,000 2,250,000
201 - DOL Services Account
State 515,000 400,000 915,000
21E - Concealed Pistol License Renew Acct
State 17,000 4,000 21,000
22J - Abandoned Rec Vehicle Disposal Acct
State 53,000 35,000 88,000
298 - Geologists' Account
Non-Appropriated 261,000 218,000 479,000
489 - Pension Funding Stabilization Acct
State 10,000 6,000 16,000
FY 2020 FY 2021 Biennium Total
FTES 411.7 465.5 438.6
GFS 660,000.0 490,000.0 1,150,000.0
Other 53,721,000.0 47,838,000.0 101,559,000.0
Totals 54,381,000.0 48,328,000.0 102,709,000.0

002840 - % of agency-level performance measures on target (SP7a)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 19% 70%
2015-17 M10 58% 70%
2015-17 M11 59% 70%
2015-17 M12 51% 70%
2015-17 M13 57% 70%
2015-17 M14 0% 70%
2015-17 M15 0% 70%
2015-17 M16 0% 70%
2015-17 M17 0% 70%
2015-17 M18 0% 70%
2015-17 M19 0% 70%
2015-17 M2 29% 70%
2015-17 M20 0% 70%
2015-17 M21 0% 70%
2015-17 M22 0% 70%
2015-17 M23 0% 70%
2015-17 M24 0% 70%
2015-17 M3 36% 70%
2015-17 M4 46% 70%
2015-17 M5 40% 70%
2015-17 M6 41% 70%
2015-17 M7 43% 70%
2015-17 M8 48% 70%
2015-17 M9 55% 70%
2017-19 M1 0% 70%
2017-19 M10 0% 70%
2017-19 M11 0% 70%
2017-19 M12 0% 70%
2017-19 M13 0% 70%
2017-19 M14 0% 70%
2017-19 M15 0% 70%
2017-19 M16 0% 70%
2017-19 M17 0% 70%
2017-19 M18 0% 70%
2017-19 M19 0% 70%
2017-19 M2 0% 70%
2017-19 M20 0% 70%
2017-19 M21 0% 70%
2017-19 M22 0% 70%
2017-19 M23 0% 70%
2017-19 M24 0% 70%
2017-19 M3 0% 70%
2017-19 M4 0% 70%
2017-19 M5 0% 70%
2017-19 M6 0% 70%
2017-19 M7 0% 70%
2017-19 M8 0% 70%
2017-19 M9 0% 70%

002849 - % of customers who say online transaction services met or exceeded their ideal expectation (OM2c)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 91% 85%
2015-17 M10 90% 85%
2015-17 M11 92% 85%
2015-17 M12 88% 85%
2015-17 M13 89% 85%
2015-17 M14 0% 85%
2015-17 M15 0% 85%
2015-17 M16 0% 85%
2015-17 M17 0% 85%
2015-17 M18 0% 85%
2015-17 M19 0% 85%
2015-17 M2 91% 85%
2015-17 M20 0% 85%
2015-17 M21 0% 85%
2015-17 M22 0% 85%
2015-17 M23 0% 85%
2015-17 M24 0% 85%
2015-17 M3 92% 85%
2015-17 M4 92% 85%
2015-17 M5 91% 85%
2015-17 M6 91% 85%
2015-17 M7 92% 85%
2015-17 M8 91% 85%
2015-17 M9 87% 85%
2017-19 M1 0% 90%
2017-19 M10 0% 90%
2017-19 M11 0% 90%
2017-19 M12 0% 90%
2017-19 M13 0% 90%
2017-19 M14 0% 90%
2017-19 M15 0% 90%
2017-19 M16 0% 90%
2017-19 M17 0% 90%
2017-19 M18 0% 90%
2017-19 M19 0% 90%
2017-19 M2 0% 90%
2017-19 M20 0% 90%
2017-19 M21 0% 90%
2017-19 M22 0% 90%
2017-19 M23 0% 90%
2017-19 M24 0% 90%
2017-19 M3 0% 90%
2017-19 M4 0% 90%
2017-19 M5 0% 90%
2017-19 M6 0% 90%
2017-19 M7 0% 90%
2017-19 M8 0% 90%
2017-19 M9 0% 90%

002850 - % of customers who say in-person service met or exceeded their ideal expectation (OM2a)

Results DOL measure
Biennium Period Actual Target
2015-17 Q1 90% 90%
2015-17 Q2 89% 90%
2015-17 Q3 90% 90%
2015-17 Q4 0% 90%
2015-17 Q5 0% 90%
2015-17 Q6 0% 90%
2015-17 Q7 0% 90%
2015-17 Q8 0% 90%
2017-19 Q1 0% 90%
2017-19 Q2 0% 90%
2017-19 Q3 0% 90%
2017-19 Q4 0% 90%
2017-19 Q5 0% 90%
2017-19 Q6 0% 90%
2017-19 Q7 0% 90%
2017-19 Q8 0% 90%

002851 - % of customers who say phone services met or exceeded their expectation (OM2b)

Results DOL measure
Biennium Period Actual Target
2015-17 Q1 78% 90%
2015-17 Q2 81% 90%
2015-17 Q3 91% 90%
2015-17 Q4 0% 0%
2015-17 Q5 0% 0%
2015-17 Q6 0% 0%
2015-17 Q7 0% 0%
2015-17 Q8 0% 0%
2017-19 Q1 0% 90%
2017-19 Q2 0% 90%
2017-19 Q3 0% 90%
2017-19 Q4 0% 90%
2017-19 Q5 0% 90%
2017-19 Q6 0% 90%
2017-19 Q7 0% 90%
2017-19 Q8 0% 90%

A031 - Driver Licensing, Regulation and Records

DOL issues and renews driver licenses, permits and identification cards to over 1 million Washington residents each year, by screening applicants for identity, eligibility and skills. DOL improves traffic safety by providing driver guides, curriculum and tests, motorcycle and commercial driver safety programs and endorsements, managing driver records, regulating unsafe drivers, and licensing and regulating driver training schools, instructors and examiners. Customers are served through driver licensing offices, online and by phone. Transaction fees collected help fund the state's transportation system.

Account FY 2020 FY 2021 Biennium Total
FTE 685.6 714.7 700.2
001 - General Fund
State 30,000 30,000 60,000
003 - Architects' License Account
State 360,000 277,000 637,000
026 - Real Estate Commission Account
State 2,959,000 2,753,000 5,712,000
082 - Motorcycle Safety Education Account
State 1,954,000 1,901,000 3,855,000
106 - Highway Safety Account
State 71,368,000 77,441,000 148,809,000
Federal 647,000 647,000 1,294,000
106 - Highway Safety Account Totals 72,015,000 78,088,000 150,103,000
14V - Ignition Interlock Device Revolving
State 2,419,000 2,628,000 5,047,000
17W - Limousine Carriers Account
State 58,000 55,000 113,000
FY 2020 FY 2021 Biennium Total
FTES 685.6 714.7 700.2
GFS 30,000.0 30,000.0 60,000.0
Other 79,765,000.0 85,702,000.0 165,467,000.0
Totals 79,795,000.0 85,732,000.0 165,527,000.0

002841 - % of customers with lobby wait times under 30 minutes (OM3a)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 82% 90%
2015-17 M10 78% 90%
2015-17 M11 80% 90%
2015-17 M12 75% 90%
2015-17 M13 74% 90%
2015-17 M14 0% 90%
2015-17 M15 0% 90%
2015-17 M16 0% 90%
2015-17 M17 0% 90%
2015-17 M18 0% 90%
2015-17 M19 0% 90%
2015-17 M2 81% 90%
2015-17 M20 0% 90%
2015-17 M21 0% 90%
2015-17 M22 0% 90%
2015-17 M23 0% 90%
2015-17 M24 0% 90%
2015-17 M3 89% 90%
2015-17 M4 94% 90%
2015-17 M5 83% 90%
2015-17 M6 84% 90%
2015-17 M7 81% 90%
2015-17 M8 80% 90%
2015-17 M9 80% 90%
2017-19 M1 0% 90%
2017-19 M10 0% 90%
2017-19 M11 0% 90%
2017-19 M12 0% 90%
2017-19 M13 0% 90%
2017-19 M14 0% 90%
2017-19 M15 0% 90%
2017-19 M16 0% 90%
2017-19 M17 0% 90%
2017-19 M18 0% 90%
2017-19 M19 0% 90%
2017-19 M2 0% 90%
2017-19 M20 0% 90%
2017-19 M21 0% 90%
2017-19 M22 0% 90%
2017-19 M23 0% 90%
2017-19 M24 0% 90%
2017-19 M3 0% 90%
2017-19 M4 0% 90%
2017-19 M5 0% 90%
2017-19 M6 0% 90%
2017-19 M7 0% 90%
2017-19 M8 0% 90%
2017-19 M9 0% 90%

002842 - % of customer calls answered within 4 minutes (OM3b)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 33% 89%
2015-17 M10 98% 89%
2015-17 M11 99% 89%
2015-17 M12 95% 89%
2015-17 M13 92% 89%
2015-17 M14 0% 89%
2015-17 M15 0% 89%
2015-17 M16 0% 89%
2015-17 M17 0% 89%
2015-17 M18 0% 89%
2015-17 M19 0% 89%
2015-17 M2 46% 89%
2015-17 M20 0% 89%
2015-17 M21 0% 89%
2015-17 M22 0% 89%
2015-17 M23 0% 89%
2015-17 M24 0% 89%
2015-17 M3 42% 89%
2015-17 M4 57% 89%
2015-17 M5 74% 89%
2015-17 M6 93% 89%
2015-17 M7 99% 89%
2015-17 M8 98% 89%
2015-17 M9 98% 89%
2017-19 M1 0% 89%
2017-19 M10 0% 89%
2017-19 M11 0% 89%
2017-19 M12 0% 89%
2017-19 M13 0% 89%
2017-19 M14 0% 89%
2017-19 M15 0% 89%
2017-19 M16 0% 89%
2017-19 M17 0% 89%
2017-19 M18 0% 89%
2017-19 M19 0% 89%
2017-19 M2 0% 89%
2017-19 M20 0% 89%
2017-19 M21 0% 89%
2017-19 M22 0% 89%
2017-19 M23 0% 89%
2017-19 M24 0% 89%
2017-19 M3 0% 89%
2017-19 M4 0% 89%
2017-19 M5 0% 89%
2017-19 M6 0% 89%
2017-19 M7 0% 89%
2017-19 M8 0% 89%
2017-19 M9 0% 89%

A032 - Vehicle and Boat Registration, Titles and Records

DOL provides vehicle titles, registrations, plates and permits, as well as boat registrations, through county auditors and the private businesses with whom they subcontract. DOL provides technical support and training to these direct service providers and manages the contract. DOL creates, maintains and secures vehicle records; assists law enforcement by providing access to records; and collects fees and taxes that support state and local transportation projects, law enforcement, and the Washington State Patrol.

Account FY 2020 FY 2021 Biennium Total
FTE 68.8 69.8 69.3
001 - General Fund
State 312,000 420,000 732,000
104 - State Wildlife Account
State 205,000 168,000 373,000
106 - Highway Safety Account
State 264,000 283,000 547,000
108 - Motor Vehicle Account
State 19,659,000 19,027,000 38,686,000
Local 2,206,000 652,000 2,858,000
108 - Motor Vehicle Account Totals 21,865,000 19,679,000 41,544,000
201 - DOL Services Account
State 3,344,000 3,600,000 6,944,000
22J - Abandoned Rec Vehicle Disposal Acct
State 1,333,000 1,504,000 2,837,000
24K - Agency Financial Transaction Accoun
State 3,968,000 7,935,000 11,903,000
513 - Derelict Vessel Removal Account
State 16,000 17,000 33,000
FY 2020 FY 2021 Biennium Total
FTES 68.8 69.8 69.3
GFS 312,000.0 420,000.0 732,000.0
Other 30,995,000.0 33,186,000.0 64,181,000.0
Totals 31,307,000.0 33,606,000.0 64,913,000.0

002843 - % of vehicle titles issued within 22 days (OP2d2)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 4% 94%
2015-17 M10 87% 94%
2015-17 M11 77% 94%
2015-17 M12 56% 94%
2015-17 M13 42% 94%
2015-17 M14 0% 94%
2015-17 M15 0% 94%
2015-17 M16 0% 94%
2015-17 M17 0% 94%
2015-17 M18 0% 94%
2015-17 M19 0% 94%
2015-17 M2 38% 94%
2015-17 M20 0% 94%
2015-17 M21 0% 94%
2015-17 M22 0% 94%
2015-17 M23 0% 94%
2015-17 M24 0% 94%
2015-17 M3 57% 94%
2015-17 M4 6% 94%
2015-17 M5 5% 94%
2015-17 M6 40% 94%
2015-17 M7 90% 94%
2015-17 M8 95% 94%
2015-17 M9 99% 94%
2017-19 M1 0% 94%
2017-19 M10 0% 94%
2017-19 M11 0% 94%
2017-19 M12 0% 94%
2017-19 M13 0% 94%
2017-19 M14 0% 94%
2017-19 M15 0% 94%
2017-19 M16 0% 94%
2017-19 M17 0% 94%
2017-19 M18 0% 94%
2017-19 M19 0% 94%
2017-19 M2 0% 94%
2017-19 M20 0% 94%
2017-19 M21 0% 94%
2017-19 M22 0% 94%
2017-19 M23 0% 94%
2017-19 M24 0% 94%
2017-19 M3 0% 94%
2017-19 M4 0% 94%
2017-19 M5 0% 94%
2017-19 M6 0% 94%
2017-19 M7 0% 94%
2017-19 M8 0% 94%
2017-19 M9 0% 94%

A033 - Professions Licensing, Regulation and Records

DOL licenses and regulates over 260,000 professions and businesses spanning over 40 industries, so that all Washington consumers are protected from potential risks to their health, safety or assets. Services include: audits and inspections of licensees, and guidance on regulatory compliance; taking regulatory action, conducting hearings, and corrective action follow-up; investigating consumer complaints against licensees; and partnering with regulatory boards regarding license requirements and consumer protection.

Account FY 2020 FY 2021 Biennium Total
FTE 105.3 96.6 101.0
001 - General Fund
State 97,000 97,000
04F - Real Estate Education Program Accou
State 139,000 135,000 274,000
06G - Real Estate Appraiser Commission
State 423,000 534,000 957,000
06L - Business and Professions Account
State 3,846,000 3,740,000 7,586,000
06R - Real Estate Research Account
State 205,000 205,000 410,000
16B - Landscape Architects' License Acct
State 27,000 31,000 58,000
16M - Appraisal Management Company Acct
Non-Appropriated 82,000 73,000 155,000
298 - Geologists' Account
State 20,000 33,000 53,000
FY 2020 FY 2021 Biennium Total
FTES 105.3 96.6 101.0
GFS 97,000.0 97,000.0
Other 4,742,000.0 4,751,000.0 9,493,000.0
Totals 4,742,000.0 4,848,000.0 9,590,000.0

002844 - % of audits and inspections completed timely per statute (OP4a)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 100% 90%
2015-17 M10 100% 90%
2015-17 M11 88% 90%
2015-17 M12 100% 90%
2015-17 M13 100% 90%
2015-17 M14 0% 90%
2015-17 M15 0% 90%
2015-17 M16 0% 90%
2015-17 M17 0% 90%
2015-17 M18 0% 90%
2015-17 M19 0% 90%
2015-17 M2 100% 90%
2015-17 M20 0% 90%
2015-17 M21 0% 90%
2015-17 M22 0% 90%
2015-17 M23 0% 90%
2015-17 M24 0% 90%
2015-17 M3 84% 90%
2015-17 M4 95% 90%
2015-17 M5 83% 90%
2015-17 M6 82% 90%
2015-17 M7 81% 90%
2015-17 M8 100% 90%
2015-17 M9 100% 90%
2017-19 M1 0% 90%
2017-19 M10 0% 90%
2017-19 M11 0% 90%
2017-19 M12 0% 90%
2017-19 M13 0% 90%
2017-19 M14 0% 90%
2017-19 M15 0% 90%
2017-19 M16 0% 90%
2017-19 M17 0% 90%
2017-19 M18 0% 90%
2017-19 M19 0% 90%
2017-19 M2 0% 90%
2017-19 M20 0% 90%
2017-19 M21 0% 90%
2017-19 M22 0% 90%
2017-19 M23 0% 90%
2017-19 M24 0% 90%
2017-19 M3 0% 90%
2017-19 M4 0% 90%
2017-19 M5 0% 90%
2017-19 M6 0% 90%
2017-19 M7 0% 90%
2017-19 M8 0% 90%
2017-19 M9 0% 90%

002845 - % of licenses issued timely (OP2d1)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 97% 94%
2015-17 M10 94% 94%
2015-17 M11 93% 94%
2015-17 M12 92% 94%
2015-17 M13 90% 94%
2015-17 M14 0% 94%
2015-17 M15 0% 94%
2015-17 M16 0% 94%
2015-17 M17 0% 94%
2015-17 M18 0% 94%
2015-17 M19 0% 94%
2015-17 M2 97% 94%
2015-17 M20 0% 94%
2015-17 M21 0% 94%
2015-17 M22 0% 94%
2015-17 M23 0% 94%
2015-17 M24 0% 94%
2015-17 M3 92% 94%
2015-17 M4 93% 94%
2015-17 M5 95% 94%
2015-17 M6 88% 94%
2015-17 M7 92% 94%
2015-17 M8 93% 94%
2015-17 M9 92% 94%
2017-19 M1 0% 94%
2017-19 M10 0% 94%
2017-19 M11 0% 94%
2017-19 M12 0% 94%
2017-19 M13 0% 94%
2017-19 M14 0% 94%
2017-19 M15 0% 94%
2017-19 M16 0% 94%
2017-19 M17 0% 94%
2017-19 M18 0% 94%
2017-19 M19 0% 94%
2017-19 M2 0% 94%
2017-19 M20 0% 94%
2017-19 M21 0% 94%
2017-19 M22 0% 94%
2017-19 M23 0% 94%
2017-19 M24 0% 94%
2017-19 M3 0% 94%
2017-19 M4 0% 94%
2017-19 M5 0% 94%
2017-19 M6 0% 94%
2017-19 M7 0% 94%
2017-19 M8 0% 94%
2017-19 M9 0% 94%

A034 - Administration of Fuel Tax Collection and Motor Carrier Services

DOL administers motor vehicle, special, and aviation fuel tax collection programs; processes fuel tax returns; and collects over $1 billion in annual revenue to fund our state's transportation system. DOL licenses and audits fuel distributors, and provides them with taxpayer education.  DOL administers the International Registration Plan and International Fuel Tax Agreement, providing one-stop vehicle licensing and fuel tax filing services for Washington based interstate motor carriers.

Account FY 2020 FY 2021 Biennium Total
FTE 69.0 69.4 69.2
048 - Marine Fuel Tax Refund Account
State 17,000 17,000 34,000
108 - Motor Vehicle Account
State 6,487,000 6,867,000 13,354,000
FY 2020 FY 2021 Biennium Total
FTES 69.0 69.4 69.2
GFS
Other 6,504,000.0 6,884,000.0 13,388,000.0
Totals 6,504,000.0 6,884,000.0 13,388,000.0

001683 - Dollars of Revenue Collected from Prorate and Fuel by Fiscal Year

Biennium Period Actual Target
2015-17 A2 $1,521,302,371.00 $1,500,000,000.00
2015-17 A3 $0.00 $0.00

001702 - Number of Audits of Fuel Tax Businesses by Fiscal Year

Number of Audits of Fuel Tax Businesses by Fiscal Year
Biennium Period Actual Target
2015-17 A2 243 250
2015-17 A3 0 0

A035 - Data Clearing House

DOL collects, maintains and provides data of two types not directly related to our licensing and regulatory roles: 1) The Firearms program sustains a database of concealed pistol licenses, firearm dealer licenses, and pistol transfers and sales from licensed firearm dealers. This database is used by law enforcement agencies who issue firearm licenses and conduct background checks. 2) The Uniform Commercial Code program is the central repository of liens on personal property in Washington, and conducts certified searches of its records for the public upon request.

Account FY 2020 FY 2021 Biennium Total
FTE 22.8 19.6 21.2
001 - General Fund
State 1,444,000 1,000,000 2,444,000
04E - Uniform Commercial Code Account
State 339,000 953,000 1,292,000
21E - Concealed Pistol License Renew Acct
State 116,000 3,000 119,000
489 - Pension Funding Stabilization Acct
State 38,000 42,000 80,000
FY 2020 FY 2021 Biennium Total
FTES 22.8 19.6 21.2
GFS 1,444,000.0 1,000,000.0 2,444,000.0
Other 493,000.0 998,000.0 1,491,000.0
Totals 1,937,000.0 1,998,000.0 3,935,000.0

001711 - Number of UCC Searches Completed By Fiscal Year

Number of UCC Searches Completed
Biennium Period Actual Target
2015-17 A2 257,627 250,000
2015-17 A3 0 0

001714 - Number of Law Enforcement Inquiries to Firearms Database By Fiscal Year

Number of Law Enforcement Inquiries to Firearms Database
Biennium Period Actual Target
2015-17 A2 1,484,029 1,500,000
2015-17 A3 0 0

A036 - Agency IT Projects

DOL is continuously modernizing and adapting its technology systems in response to law changes, population growth, and the public's expectation for modern service through technology. DOL prioritizes and manages large IT projects at an enterprise level to ensure successful outcomes from large technology investments.

Account FY 2020 FY 2021 Biennium Total
FTE 34.8 41.3 38.1
001 - General Fund
State 2,829,000 1,587,000 4,416,000
003 - Architects' License Account
State 343,000 54,000 397,000
026 - Real Estate Commission Account
State 1,757,000 588,000 2,345,000
06G - Real Estate Appraiser Commission
State 73,000 67,000 140,000
06L - Business and Professions Account
State 3,845,000 608,000 4,453,000
06T - License Plate Technology Account
State 2,125,000 2,125,000 4,250,000
082 - Motorcycle Safety Education Account
State 17,000 19,000 36,000
106 - Highway Safety Account
State 5,465,000 5,814,000 11,279,000
108 - Motor Vehicle Account
State 1,612,000 1,718,000 3,330,000
15V - Funeral and Cemetery Account
Non-Appropriated 151,000 45,000 196,000
16B - Landscape Architects' License Acct
Non-Appropriated 157,000 23,000 180,000
16M - Appraisal Management Company Acct
Non-Appropriated 157,000 157,000
298 - Geologists' Account
Non-Appropriated 162,000 45,000 207,000
FY 2020 FY 2021 Biennium Total
FTES 34.8 41.3 38.1
GFS 2,829,000.0 1,587,000.0 4,416,000.0
Other 15,864,000.0 11,106,000.0 26,970,000.0
Totals 18,693,000.0 12,693,000.0 31,386,000.0

002846 - % on schedule implementing technology system milestones (SP7c)

Results DOL measure
Biennium Period Actual Target
2015-17 M1 96% 90%
2015-17 M10 100% 90%
2015-17 M11 100% 90%
2015-17 M12 97% 90%
2015-17 M13 0% 90%
2015-17 M14 0% 90%
2015-17 M15 0% 90%
2015-17 M16 0% 90%
2015-17 M17 0% 90%
2015-17 M18 0% 90%
2015-17 M19 0% 90%
2015-17 M2 98% 90%
2015-17 M20 0% 90%
2015-17 M21 0% 90%
2015-17 M22 0% 90%
2015-17 M23 0% 90%
2015-17 M24 0% 90%
2015-17 M3 98% 90%
2015-17 M4 100% 90%
2015-17 M5 100% 90%
2015-17 M6 100% 90%
2015-17 M7 100% 90%
2015-17 M8 100% 90%
2015-17 M9 100% 90%
2017-19 M1 0% 90%
2017-19 M10 0% 90%
2017-19 M11 0% 90%
2017-19 M12 0% 90%
2017-19 M13 0% 90%
2017-19 M14 0% 90%
2017-19 M15 0% 90%
2017-19 M16 0% 90%
2017-19 M17 0% 90%
2017-19 M18 0% 90%
2017-19 M19 0% 90%
2017-19 M2 0% 90%
2017-19 M20 0% 90%
2017-19 M21 0% 90%
2017-19 M22 0% 90%
2017-19 M23 0% 90%
2017-19 M24 0% 90%
2017-19 M3 0% 90%
2017-19 M4 0% 90%
2017-19 M5 0% 90%
2017-19 M6 0% 90%
2017-19 M7 0% 90%
2017-19 M8 0% 90%
2017-19 M9 0% 90%

A037 - Agency Overhead

Those elements of cost necessary in the production of a good or service which are not directly traceable to the product or service. Usually these costs relate to objects of expenditure that do not become an integral part of the finished product or service, such as rent, utilities, and other statewide central service costs.

Account FY 2020 FY 2021 Biennium Total
001 - General Fund
State 149,000 146,000 295,000
003 - Architects' License Account
State 57,000 63,000 120,000
026 - Real Estate Commission Account
State 638,000 603,000 1,241,000
04E - Uniform Commercial Code Account
State 51,000 147,000 198,000
04F - Real Estate Education Program Accou
State 2,000 2,000
06G - Real Estate Appraiser Commission
State 117,000 62,000 179,000
06L - Business and Professions Account
State 1,149,000 1,289,000 2,438,000
082 - Motorcycle Safety Education Account
State 133,000 67,000 200,000
104 - State Wildlife Account
State 13,000 11,000 24,000
106 - Highway Safety Account
State 8,875,000 10,417,000 19,292,000
108 - Motor Vehicle Account
State 3,396,000 3,615,000 7,011,000
14V - Ignition Interlock Device Revolving
State 52,000 56,000 108,000
15V - Funeral and Cemetery Account
Non-Appropriated 176,000 184,000 360,000
16B - Landscape Architects' License Acct
Non-Appropriated 46,000 4,000 50,000
16M - Appraisal Management Company Acct
Non-Appropriated 17,000 4,000 21,000
201 - DOL Services Account
State 153,000 153,000
298 - Geologists' Account
Non-Appropriated 34,000 36,000 70,000
FY 2020 FY 2021 Biennium Total
FTES
GFS 149,000.0 146,000.0 295,000.0
Other 14,909,000.0 16,558,000.0 31,467,000.0
Totals 15,058,000.0 16,704,000.0 31,762,000.0
Expected Results

Support transparency and ability to manage costs related to overhead activities and services such as rent, utilities, and statewide central services