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Home » Budget » Agency activities and performance » Agency Activities » Prosperous Economy

Prosperous Economy

Last Updated: 07/14/2021

Regulate the economy to ensure fairness, security and efficiency

Strategy: Regulate the economy to ensure fairness, security and efficiency

Agency: 102 - Department of Financial Institutions

A001 - Agency Management and Administrative Services

The Division of Administration provides administrative and advisory services for the Department of Financial Institutions. These services include policy and legal advice, human resources, financial and budgeting functions.

Account FY 2020 FY 2021 Biennium Total
FTE 10.4 10.4 10.4
300 - Financial Services Regulation Acct
Non-Appropriated 1,688,000 1,684,000 3,372,000
FY 2020 FY 2021 Biennium Total
FTES 10.4 10.4 10.4
GFS
Other 1,688,000.0 1,684,000.0 3,372,000.0
Totals 1,688,000.0 1,684,000.0 3,372,000.0

002483 - Percentage of Revenues Collected Electronically

Percentage of Revenues Collected Electronically
Biennium Period Actual Target
2015-17 A2 78% 75%
2015-17 A3 83% 80%
2017-19 A2 80% 80%
2017-19 A3 82% 80%
2019-21 A2 90% 85%
2019-21 A3 0% 90%

002484 - Percentage of Calls Reaching a Live Person Within 60 Seconds

Percentage of Calls Reaching a Live Person Within 60 Seconds
Biennium Period Actual Target
2015-17 Q1 98% 80%
2015-17 Q2 98% 80%
2015-17 Q3 97% 80%
2015-17 Q4 98% 80%
2015-17 Q5 98% 80%
2015-17 Q6 98% 80%
2015-17 Q7 98% 80%
2015-17 Q8 98% 80%
2017-19 Q1 98% 80%
2017-19 Q2 98% 80%
2017-19 Q3 99% 80%
2017-19 Q4 98% 80%
2017-19 Q5 98% 80%
2017-19 Q6 94% 80%
2017-19 Q7 93% 80%
2017-19 Q8 94% 80%
2019-21 Q1 93% 80%
2019-21 Q2 93% 80%
2019-21 Q3 93% 80%
2019-21 Q4 91% 80%
2019-21 Q5 91% 80%
2019-21 Q6 88% 80%
2019-21 Q7 0% 80%
2019-21 Q8 0% 80%

002485 - Percentage Reduction per Year in Greenhouse Gas Emissions

Percentage Reduction per Year in Greenhouse Gas Emissions
Biennium Period Actual Target
2015-17 A2 7% 2%
2015-17 A3 -7% 2%

002486 - Percentage of Employees who Leave DFI to Take A Position With Another Employer

Percentage of Employees who Leave DFI to Take A Position With Another Employer
Biennium Period Actual Target
2015-17 Q1 2% 5%
2015-17 Q2 3% 5%
2015-17 Q3 1% 5%
2015-17 Q4 5% 5%
2015-17 Q5 8% 5%
2015-17 Q6 8% 5%
2015-17 Q7 3% 5%
2015-17 Q8 4% 5%
2017-19 Q1 1% 3%
2017-19 Q2 1% 3%
2017-19 Q3 3% 3%
2017-19 Q4 3% 3%
2017-19 Q5 2% 3%
2017-19 Q6 3% 3%
2017-19 Q7 1% 3%
2017-19 Q8 2% 3%
2019-21 Q1 1% 3%
2019-21 Q2 1% 3%
2019-21 Q3 1% 3%
2019-21 Q4 1% 3%
2019-21 Q5 1% 3%
2019-21 Q6 0% 3%
2019-21 Q7 0% 3%
2019-21 Q8 0% 3%

002487 - Percentage of Veterans in DFI's Workforce

Percentage of Veterans in DFI's Workforce
Biennium Period Actual Target
2015-17 Q1 9% 8%
2015-17 Q2 8% 8%
2015-17 Q3 8% 8%
2015-17 Q4 8% 8%
2015-17 Q5 7% 8%
2015-17 Q6 8% 8%
2015-17 Q7 7% 8%
2015-17 Q8 7% 8%
2017-19 Q1 7% 8%
2017-19 Q2 7% 8%
2017-19 Q3 8% 8%
2017-19 Q4 8% 8%
2017-19 Q5 8% 8%
2017-19 Q6 8% 8%
2017-19 Q7 7% 8%
2017-19 Q8 7% 8%
2019-21 Q1 7% 8%
2019-21 Q2 8% 8%
2019-21 Q3 8% 8%
2019-21 Q4 8% 8%
2019-21 Q5 8% 8%
2019-21 Q6 8% 8%
2019-21 Q7 0% 8%
2019-21 Q8 0% 8%

002488 - Percentage of Employees with Disabilities in DFI's Workforce

Percentage of Employees with Disabilities in DFI's Workforce
Biennium Period Actual Target
2015-17 Q1 8% 8%
2015-17 Q2 7% 8%
2015-17 Q3 10% 8%
2015-17 Q4 10% 8%
2015-17 Q5 9% 8%
2015-17 Q6 9% 8%
2015-17 Q7 8% 8%
2015-17 Q8 8% 8%
2017-19 Q1 8% 8%
2017-19 Q2 9% 8%
2017-19 Q3 9% 8%
2017-19 Q4 9% 8%
2017-19 Q5 9% 8%
2017-19 Q6 9% 8%
2017-19 Q7 8% 8%
2017-19 Q8 9% 8%
2019-21 Q1 9% 8%
2019-21 Q2 9% 8%
2019-21 Q3 9% 8%
2019-21 Q4 12% 8%
2019-21 Q5 11% 8%
2019-21 Q6 11% 8%
2019-21 Q7 0% 8%
2019-21 Q8 0% 8%

A002 - Chartering, Licensing and Registration

The Department of Financial Institutions evaluates and approves new applications, mergers, conversions, branches, and corporate governance changes for banks and credit unions. The department also conducts licensing, registration, and exemption activities for financial entities, such as broker dealers, investment advisers, securities issuers, escrow officers, mortgage brokers and loan originators, payday lenders, money transmitters, currency exchangers, and consumer loan companies.

Account FY 2020 FY 2021 Biennium Total
FTE 30.3 30.3 30.3
300 - Financial Services Regulation Acct
Non-Appropriated 3,546,000 3,659,000 7,205,000
FY 2020 FY 2021 Biennium Total
FTES 30.3 30.3 30.3
GFS
Other 3,546,000.0 3,659,000.0 7,205,000.0
Totals 3,546,000.0 3,659,000.0 7,205,000.0

000698 - Turnaround Time For Registration Applicants

Turnaround Time For Registration Applicants
Biennium Period Actual Target
2015-17 Q1 5 6
2015-17 Q2 5 6
2015-17 Q3 6 6
2015-17 Q4 5 6
2015-17 Q5 4 6
2015-17 Q6 5 6
2015-17 Q7 3 6
2015-17 Q8 5 6
2017-19 Q1 6 6
2017-19 Q2 4 6
2017-19 Q3 5 6
2017-19 Q4 6 6
2017-19 Q5 4 6
2017-19 Q6 3 6
2017-19 Q7 3 6
2017-19 Q8 6 6
2019-21 Q1 4 6
2019-21 Q2 3 6
2019-21 Q3 3 6
2019-21 Q4 2 6
2019-21 Q5 5 6
2019-21 Q6 5 6
2019-21 Q7 0 6
2019-21 Q8 0 6

002475 - Days to Process and Issue a Consumer Loan Company License

Days to Process and Issue a Consumer Loan Company License
Biennium Period Actual Target
2015-17 Q1 16 25
2015-17 Q2 22 25
2015-17 Q3 23 25
2015-17 Q4 25 25
2015-17 Q5 25 25
2015-17 Q6 22 25
2015-17 Q7 25 25
2015-17 Q8 25 25
2017-19 Q1 17 25
2017-19 Q2 23 25
2017-19 Q3 25 25
2017-19 Q4 23 25
2017-19 Q5 21 25
2017-19 Q6 23 25
2017-19 Q7 19 25
2017-19 Q8 25 25
2019-21 Q1 21 25
2019-21 Q2 25 25
2019-21 Q3 25 25
2019-21 Q4 24 25
2019-21 Q5 27 25
2019-21 Q6 24 25
2019-21 Q7 0 25
2019-21 Q8 0 25

002478 - Percentage of Callers who are "Satisfied" or "Very Satisfied" with the Information they Received

Percentage of Callers who are "Satisfied" or "Very Satisfied" with the Information they Received
Biennium Period Actual Target
2015-17 Q1 100% 90%
2015-17 Q2 100% 90%
2015-17 Q3 99% 90%
2015-17 Q4 100% 90%
2015-17 Q5 100% 90%
2015-17 Q6 100% 90%
2015-17 Q7 99% 90%
2015-17 Q8 100% 90%
2017-19 Q1 100% 90%
2017-19 Q2 100% 90%
2017-19 Q3 100% 90%
2017-19 Q4 100% 90%
2017-19 Q5 100% 90%
2017-19 Q6 100% 90%
2017-19 Q7 100% 90%
2017-19 Q8 99% 90%
2019-21 Q1 100% 90%
2019-21 Q2 99% 90%
2019-21 Q3 100% 90%
2019-21 Q4 100% 90%
2019-21 Q5 100% 90%
2019-21 Q6 100% 90%
2019-21 Q7 0% 90%
2019-21 Q8 0% 90%

002750 - Percentage of Mortgage Loan Originator sponsorship applications approved within 5 days

Percentage of Mortgage Loan Originator sponsorship applications approved within 5 days
Biennium Period Actual Target
2015-17 Q1 94% 80%
2015-17 Q2 91% 80%
2015-17 Q3 83% 80%
2015-17 Q4 90% 80%
2015-17 Q5 87% 80%
2015-17 Q6 90% 80%
2015-17 Q7 82% 80%
2015-17 Q8 90% 80%
2017-19 Q1 90% 80%
2017-19 Q2 88% 80%
2017-19 Q3 93% 80%
2017-19 Q4 95% 80%
2017-19 Q5 93% 80%
2017-19 Q6 96% 80%
2017-19 Q7 93% 80%
2017-19 Q8 95% 80%
2019-21 Q1 97% 80%
2019-21 Q2 92% 80%
2019-21 Q3 96% 80%
2019-21 Q4 94% 80%
2019-21 Q5 92% 80%
2019-21 Q6 92% 80%
2019-21 Q7 0% 80%
2019-21 Q8 0% 80%

A003 - Education and Public Outreach

The Department conducts education and outreach activities for consumers and stakeholders. Activities include presentations, town meetings, and press conferences addressing consumer and industry concerns; Internet-based information; and interactive programs.

Account FY 2020 FY 2021 Biennium Total
FTE 4.0 4.0 4.0
300 - Financial Services Regulation Acct
Non-Appropriated 697,000 774,000 1,471,000
FY 2020 FY 2021 Biennium Total
FTES 4.0 4.0 4.0
GFS
Other 697,000.0 774,000.0 1,471,000.0
Totals 697,000.0 774,000.0 1,471,000.0

000375 - Consumers Rating Outreach Programs & Materials as Helpful

Consumers Rating Outreach Programs & Materials as Helpful
Biennium Period Actual Target
2015-17 Q1 90% 90%
2015-17 Q2 99% 90%
2015-17 Q3 100% 90%
2015-17 Q4 100% 90%
2015-17 Q5 0% 90%
2015-17 Q6 100% 90%
2015-17 Q7 100% 90%
2015-17 Q8 100% 90%
2017-19 Q1 97% 90%
2017-19 Q2 100% 90%
2017-19 Q3 99% 90%
2017-19 Q4 99% 90%
2017-19 Q5 99% 90%
2017-19 Q6 99% 90%
2017-19 Q7 100% 90%
2017-19 Q8 100% 90%
2019-21 Q1 100% 90%
2019-21 Q2 99% 90%
2019-21 Q3 100% 90%
2019-21 Q4 0% 90%
2019-21 Q5 100% 90%
2019-21 Q6 0% 90%
2019-21 Q7 0% 90%
2019-21 Q8 0% 90%

002479 - Registrant Survey Results Rated as "Excellent" or "Good"

Registrant Survey Results Rated as "Excellent" or "Good"
Biennium Period Actual Target
2015-17 Q1 100% 80%
2015-17 Q2 100% 80%
2015-17 Q3 100% 80%
2015-17 Q4 100% 80%
2015-17 Q5 100% 80%
2015-17 Q6 100% 80%
2015-17 Q7 100% 80%
2015-17 Q8 100% 80%
2017-19 Q1 100% 80%
2017-19 Q2 100% 80%
2017-19 Q3 100% 80%
2017-19 Q4 100% 80%
2017-19 Q5 100% 80%
2017-19 Q6 100% 80%
2017-19 Q7 100% 80%
2017-19 Q8 100% 80%
2019-21 Q1 100% 80%
2019-21 Q2 0% 80%
2019-21 Q3 100% 80%
2019-21 Q4 0% 80%
2019-21 Q5 100% 80%
2019-21 Q6 100% 80%
2019-21 Q7 0% 80%
2019-21 Q8 0% 80%

002482 - Percentage of Students Demonstrating Increased Financial Knowledge

Percentage of students demonstrating, through pre and post instruction testing, increased financial knowledge after completing a financial education curriculum.
Biennium Period Actual Target
2015-17 A2 12% 15%
2015-17 A3 17% 15%
2017-19 A2 16% 15%
2017-19 A3 30% 15%
2019-21 A2 18% 15%
2019-21 A3 0% 0%

A004 - Enforcement

The Department conducts various types of supervisory, surveillance, and enforcement activities to detect and take corrective action for violations of the regulatory and anti-fraud statutes applicable to financial institutions. Activities include processing complaints, doing investigations, and taking appropriate actions against banks, credit unions, and other financial entities. Additional enforcement functions include coordination and assistance to other law enforcement agencies and prosecutors and providing testimony in courts of law.

Account FY 2020 FY 2021 Biennium Total
FTE 43.6 43.3 43.5
06J - Securities Prosecution Account
Non-Appropriated 106,000 105,000 211,000
07A - Mortgage Lending Fraud Prosecution
Non-Appropriated 500,000 500,000 1,000,000
300 - Financial Services Regulation Acct
Non-Appropriated 6,247,000 6,526,000 12,773,000
FY 2020 FY 2021 Biennium Total
FTES 43.6 43.3 43.5
GFS
Other 6,853,000.0 7,131,000.0 13,984,000.0
Totals 6,853,000.0 7,131,000.0 13,984,000.0

000761 - Number of Enforcement Actions Taken

Number of Enforcement Actions Taken
Biennium Period Actual Target
2015-17 Q1 66 60
2015-17 Q2 27 60
2015-17 Q3 53 60
2015-17 Q4 64 60
2015-17 Q5 38 60
2015-17 Q6 47 60
2015-17 Q7 62 60
2015-17 Q8 53 60
2017-19 Q1 50 48
2017-19 Q2 31 48
2017-19 Q3 53 48
2017-19 Q4 53 48
2017-19 Q5 52 48
2017-19 Q6 43 48
2017-19 Q7 44 48
2017-19 Q8 47 48
2019-21 Q1 64 48
2019-21 Q2 41 48
2019-21 Q3 56 48
2019-21 Q4 65 48
2019-21 Q5 56 48
2019-21 Q6 41 48
2019-21 Q7 0 48
2019-21 Q8 0 48

002480 - Percentage of Consumer Complaints Closed Within 60 Days

Percentage of Consumer Complaints Closed Within 60 Days
Biennium Period Actual Target
2015-17 Q1 100% 80%
2015-17 Q2 97% 80%
2015-17 Q3 96% 80%
2015-17 Q4 93% 80%
2015-17 Q5 98% 80%
2015-17 Q6 100% 80%
2015-17 Q7 98% 80%
2015-17 Q8 96% 80%
2017-19 Q1 97% 90%
2017-19 Q2 98% 90%
2017-19 Q3 100% 90%
2017-19 Q4 100% 90%
2017-19 Q5 100% 90%
2017-19 Q6 100% 90%
2017-19 Q7 100% 90%
2017-19 Q8 100% 90%
2019-21 Q1 100% 80%
2019-21 Q2 97% 80%
2019-21 Q3 100% 80%
2019-21 Q4 97% 80%
2019-21 Q5 99% 80%
2019-21 Q6 100% 80%
2019-21 Q7 0% 80%
2019-21 Q8 0% 80%

002481 - Percentage of Complaints That Are Closed or Moved to Investigation Within 90 Days.

Percentage of Complaints That Are Closed or Moved to Investigation Within 90 Days.
Biennium Period Actual Target
2015-17 Q1 82% 80%
2015-17 Q2 70% 80%
2015-17 Q3 79% 80%
2015-17 Q4 78% 80%
2015-17 Q5 85% 80%
2015-17 Q6 88% 80%
2015-17 Q7 93% 80%
2015-17 Q8 95% 80%
2017-19 Q1 97% 80%
2017-19 Q2 95% 80%
2017-19 Q3 98% 80%
2017-19 Q4 90% 80%
2017-19 Q5 92% 80%
2017-19 Q6 88% 80%
2017-19 Q7 92% 80%
2017-19 Q8 99% 80%
2019-21 Q1 95% 80%
2019-21 Q2 95% 80%
2019-21 Q3 95% 80%
2019-21 Q4 96% 80%
2019-21 Q5 94% 80%
2019-21 Q6 86% 80%
2019-21 Q7 0% 80%
2019-21 Q8 0% 80%

A005 - Examinations

The department performs several types of examinations. The three primary examinations are compliance and for-cause examinations of financial entities; safety and soundness examinations of banks, credit unions, debenture companies, money transmitters, trust companies, Small Business Association (SBA) lenders, and industrial development corporations; and information system examinations of banks and credit unions.

Account FY 2020 FY 2021 Biennium Total
FTE 121.4 121.4 121.4
300 - Financial Services Regulation Acct
Non-Appropriated 16,365,000 17,300,000 33,665,000
FY 2020 FY 2021 Biennium Total
FTES 121.4 121.4 121.4
GFS
Other 16,365,000.0 17,300,000.0 33,665,000.0
Totals 16,365,000.0 17,300,000.0 33,665,000.0

000523 - Banking Assets Held at Institutions with Satisfactory Ratings

Banking Assets Held at Institutions with Satisfactory Ratings
Biennium Period Actual Target
2015-17 Q1 96% 90%
2015-17 Q2 96% 90%
2015-17 Q3 97% 90%
2015-17 Q4 98% 90%
2015-17 Q5 98% 90%
2015-17 Q6 99% 90%
2015-17 Q7 99% 90%
2015-17 Q8 99% 90%
2017-19 Q1 99% 90%
2017-19 Q2 100% 90%
2017-19 Q3 100% 90%
2017-19 Q4 100% 90%
2017-19 Q5 100% 90%
2017-19 Q6 100% 90%
2017-19 Q7 98% 90%
2017-19 Q8 100% 90%
2019-21 Q1 100% 90%
2019-21 Q2 100% 90%
2019-21 Q3 99% 90%
2019-21 Q4 100% 90%
2019-21 Q5 100% 90%
2019-21 Q6 100% 90%
2019-21 Q7 0% 90%
2019-21 Q8 0% 90%

000637 - Credit Union Assets Held at Institutions with Satisfactory Ratings

Credit Union Assets Held at Institutions with Satisfactory Ratings
Biennium Period Actual Target
2015-17 Q1 97% 90%
2015-17 Q2 97% 90%
2015-17 Q3 99% 90%
2015-17 Q4 99% 90%
2015-17 Q5 99% 90%
2015-17 Q6 99% 90%
2015-17 Q7 99% 90%
2015-17 Q8 99% 90%
2017-19 Q1 98% 95%
2017-19 Q2 98% 95%
2017-19 Q3 96% 95%
2017-19 Q4 96% 95%
2017-19 Q5 96% 95%
2017-19 Q6 98% 95%
2017-19 Q7 97% 95%
2017-19 Q8 99% 95%
2019-21 Q1 99% 95%
2019-21 Q2 99% 95%
2019-21 Q3 99% 95%
2019-21 Q4 99% 95%
2019-21 Q5 99% 95%
2019-21 Q6 99% 95%
2019-21 Q7 0% 95%
2019-21 Q8 0% 95%

002477 - Percentage of DFI's Consumer Services Division Licensees Examined Per Quarter

Percentage of DFI's Consumer Services Division Licensees Examined Per Quarter
Biennium Period Actual Target
2015-17 Q1 7% 5%
2015-17 Q2 10% 5%
2015-17 Q3 12% 5%
2015-17 Q4 24% 5%
2015-17 Q5 6% 5%
2015-17 Q6 5% 5%
2015-17 Q7 6% 5%
2015-17 Q8 5% 5%
2017-19 Q1 5% 5%
2017-19 Q2 7% 5%
2017-19 Q3 11% 5%
2017-19 Q4 10% 5%
2017-19 Q5 9% 5%
2017-19 Q6 10% 5%
2017-19 Q7 9% 5%
2017-19 Q8 9% 5%
2019-21 Q1 8% 5%
2019-21 Q2 6% 5%
2019-21 Q3 9% 5%
2019-21 Q4 10% 5%
2019-21 Q5 10% 5%
2019-21 Q6 8% 5%
2019-21 Q7 0% 5%
2019-21 Q8 0% 5%