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OFM Service Alert - OFM Applications - Restored

January 3, 2025
OFM ITS Service Alert

Visit the OFM Service Portal at https://ofmwa.servicenowservices.com/sp to view active outages or degraded service.

What has changed since last update?

The issue has been fixed. If you were unable to access an OFM application during the outage, please try again. If the issue persists, please contact the OFM Help Desk.

When did the incident end?

Friday, January 3, 2025 at 4:10 p.m.

Reason for Outage:

A planned change inadvertently impacted network connectivity.


Message sent 1/3/25 at 3:55 p.m.

What is impacted?

OFM is experiencing a network incident that may be impacting multiple OFM applications.

Who is impacted?

OFM application users.

How does this impact customers?

Budget, Accounting, Statewide HR, and Enterprise Reporting application users may not be able to access or use an application until the issue is fixed.

When did the incident start?

Friday, January 3, 2025 at 2:55 p.m.

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0145913

This communication was sent to:

OFM GovDelivery all application topics

Questions?

 

OFM Help Desk

     OFM Help Desk

     HereToHelp@ofm.wa.gov

     360.407.9100