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OFM Service Alert - SWHR - Degraded

September 9, 2021
OFM ITS Service Alert

Visit the OFM Service Portal at to view active outages or degraded service.

What is impacted?

The SWHR Validation and Extracts applications are not sending emails when files for the pay period are processed.

Who is impacted?

SWHR users.

How does this impact customers?

Until the issue is fixed, the expected email notification will not be sent. Instead, an email will be manually sent to you after OFM has monitored files received and processed.

When did the incident start?

Friday, Sept. 3, 2021

Technical Notes:

OFM is investigating the issue and will communicate with users once the issue is fixed.  Ref:INC0039318

This communication was sent to:

OFM GovDelivery SWHR topic



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