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Step 2: Identify Workforce Goals

Workforce goals are broad, high-level statements that address the key workforce issues. They describe the desired outcomes, but do not include specific strategies or performance measures.

It is tempting to address every workforce issue or problem. Instead, employers should limit the number of workforce goals they set, and focus on those that will address the most critical business issues.

Examples of workforce goals include:

  • Reduce turnover in ‘core’ positions.
  • Enhance recruitment to support growth of ‘x’ program / institution / region.
  • Prepare for retirement of managers, senior leadership, and key technical experts.
  • Redeploy and retrain staff to support decentralized case management.
  • Enhance employee performance management to support new program goals.

Workforce Planning Guide