State Human Resources

State of Washington Class Salary Range

IT CUSTOMER SUPPORT - JOURNEY

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Range: 03IT

483CS

IT CUSTOMER SUPPORT - JOURNEY

Non-Represented, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - JOURNEY - Non-Represented, IT-Standard Prog. (Pay scale structure)
Step	A	B	C	D	E	F	G	H	I	J	K	L	M
Annual	72,816	74,616	76,500	78,408	80,364	82,392	84,456	86,568	88,728	90,948	93,240	95,568	97,968
Monthly	6,068	6,218	6,375	6,534	6,697	6,866	7,038	7,214	7,394	7,579	7,770	7,964	8,164
Hourly	34.87	35.74	36.64	37.55	38.49	39.46	40.45	41.46	42.49	43.56	44.66	45.77	46.92
Standby	2.44	2.50	2.56	2.63	2.69	2.76	2.83	2.90	2.97	3.05	3.13	3.20	3.28

WFSE, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - JOURNEY - WFSE, IT-Standard Prog. (Pay scale structure)
Step	A	B	C	D	E	F	G	H	I	J	K	L	M
Annual	72,816	74,616	76,500	78,408	80,364	82,392	84,456	86,568	88,728	90,948	93,240	95,568	97,968
Monthly	6,068	6,218	6,375	6,534	6,697	6,866	7,038	7,214	7,394	7,579	7,770	7,964	8,164
Hourly	34.87	35.74	36.64	37.55	38.49	39.46	40.45	41.46	42.49	43.56	44.66	45.77	46.92
Standby	2.44	2.50	2.56	2.63	2.69	2.76	2.83	2.90	2.97	3.05	3.13	3.20	3.28

WPEA, IT-Standard Prog. (Pay scale structure)

Effective: 2024-07-01 - IT CUSTOMER SUPPORT - JOURNEY - WPEA, IT-Standard Prog. (Pay scale structure)
Step	A	B	C	D	E	F	G	H	I	J	K	L	M
Annual	70,692	72,444	74,268	76,128	78,024	79,992	81,996	84,048	86,148	88,296	90,528	92,784	95,112
Monthly	5,891	6,037	6,189	6,344	6,502	6,666	6,833	7,004	7,179	7,358	7,544	7,732	7,926
Hourly	33.86	34.70	35.57	36.46	37.37	38.31	39.27	40.25	41.26	42.29	43.36	44.44	45.55
Standby	2.37	2.43	2.49	2.55	2.62	2.68	2.75	2.82	2.89	2.96	3.03	3.11	3.19