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State of Washington Classified Job Specification


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Class Code: 391V
Category: Protective Services


In the Department of Labor and Industries, manages and directs multiple programs within a region, which may include apprenticeship program, retrospective rating program, Industrial Insurance claims, therapist services and/or other consultation services programs and involves supervision of staff, developing and monitoring a budget, policy and procedure development and monitoring and improving client relations.

Typical Work

Plans, organizes and directs the activities of multiple programs and personnel;

Supervises a team of consultants and technical specialists who provide consultation and education to employers;

Delivers program services to customers and facilitates assistance with strategic planning, process improvement, and human resource development;

Develops and monitors a two-year budget; prepares budget decision packages for the programs;

Establishes and maintains effective working relationships with management, labor organizations, attorneys, state and federal agencies, and the general public;

Performs other duties as assigned.

Knowledge and Abilities

Knowledge of: principles and technology in occupational safety and health, business administration, and workers’ compensation; basic actuarial and other statistical mathematics; risk classification and experience ratings; claims management; current theory and practice of employer-employee relations; office engineering; systems and procedures analysis; planning and analytical techniques; public relations strategies; principles of marketing; prevailing business practices.

Ability to: organize and complete special projects; communicate complex information concisely and effectively through oral presentations, individual consultations, and written and telephone correspondence; analyze statistical data and reach logical conclusions; develop methods and techniques for solving employer loss control problems; establish and maintain productive working relationships; prioritize and manage work schedule; work independently.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor's degree.


Five years experience administering, managing, developing or maintaining an accident prevention, safety or loss control program. 


Five years experience as a consultant in Insurance and Consultation Services. 

Additional qualifying experience will substitute, year for year, for the education.

Class Specification History

New class: 1-10-86
Revised definition and title change (formerly Loss Control Analyst): 6-13-86
Revised definition, minimum qualifications, title change (formerly Loss Control Supervisor): 12-10-93
Revised definition, minimum qualifications, title change (formerly Risk Management Supervisor): 7-1-96
Revised new class code: (formerly 46830) effective July 1, 2007