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State of Washington Classified Job Specification


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Class Code: 399O
Category: Protective Services


In the Department of Labor and Industries, Insurance and Consultation Services, is the working-level class of the series. Conducts workplace assessments, advising employers on strategies to improve safety and claims management systems, and loss control programs.

Typical Work

Assesses, evaluates and analyzes the current operations of a business and its claim and premium history to identify management needs or problems in workers’ compensation, workplace safety programs, safety and claims management systems, ergonomics, and administrative procedures;

Advises employers on strategies to prevent injuries, reduce costs of industrial insurance, improve safety and claims management systems, including specific recommendations for time-phased consultations, hazard correction, and policy development; develops written action plans to identify goals; monitors and documents employers’ progress on identified goals, and provides technical assistance or referrals;

Develops and conducts training seminars, forums and other presentations for employers and other customer groups on strategies for reducing workers’ compensation costs, understanding employer rights and responsibilities of workers’ compensation, accident investigation, etc.;

Attends training sessions to gain additional professional expertise and remain current on agency/division rules, policies and information technology;

Assists in training Risk Management Specialist 1;

Performs other work as required.

Knowledge and Abilities

Knowledge of: principles and technology in occupational safety and health, business administration, and workers’ compensation; basic actuarial and other statistical mathematics; principles of workers’ compensation insurance, risk classification, and experience ratings; claims management; current theory and practice of employer-employee relations; office engineering; systems and procedures analysis; planning and analytical techniques; public relations strategies; prevailing business practices.

Ability to: communicate information concisely and effectively through oral presentations, individual consultations, and written and telephone correspondence; analyze statistical data and reach logical conclusions; develop methods and techniques for solving employer loss control problems; establish and maintain productive working relationships; prioritize and manage work schedule; work independently.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor's degree.


Eighteen months experience in insurance loss control, risk management, occupational safety and health as a safety officer, inspector or consultant in a governmental or industrial safety program, underwriting disability or workers compensation, insurance rates or audits, claims adjudication, or vocational services. 

Additional qualifying experience may substitute, year for year, for the education.

Class Specification History

New class January 1, 1986.
Revised definition and title change (formerly Loss Control Coordinator) effective June 13, 1986.
Revised definition, minimum qualifications, title change (formerly Loss Control Consultant) effective June 14, 1996.
New class code (formerly 46820) effective July 1, 2007.