Performs administrative, supervisory, and operational duties as the manager of a communications center or as noncommissioned training officer for the State Patrol.

Supervises and manages the operation of a communications center by coordinating and directing the performance of supervisory and operational personnel; responsible for initial and continuous training of all station personnel to ensure uniformity and compliance with standard operating procedures to facilitate economical and effective use of personnel, equipment, and facilities; 

Maintains and prepares reports and records of station activity, permit monies, personnel and evaluations; responsible for the effective and proper documentation of personnel as performed by shift supervisors and subsequent promotional or disciplinary action; 

Provides professional communications services and support by continuous liaison with district personnel, other law enforcement agencies, and public safety oriented services; 

Maintains appropriate performance records and documentation for the evaluation, training, and counseling of assigned shift supervisors; 

Reviews directives from command and staff personnel and implements those affecting the operation of the facility; 

Prepares schedules assigning persons to proper shift rotations; monitors and approves overtime, compensatory time, and annual leave; 

Conducts regular staff meetings; attends squad meetings; 

Conducts investigations of complaints concerning the operation of the facility;

Maintains accountability and inventory records of all station equipment; 

Performs the duties of subordinates as required; 

Performs the duties of the Regional Coordinator as directed; 

As training officer, establishes, coordinates, and conducts training for noncommissioned personnel of the Washington State Patrol for other agencies as required.

Knowledge of:  objectives of the Communications Section; administrative and supervisory techniques; the applicable Federal Communications Commission rules; manuals of the Washington State Patrol. 

Ability to: supervise and administer; get along well with others; display leadership and guidance capability; meet and deal tactfully and effectively with the public; touch type at a speed of at least 30 words a minute; write and print plainly.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Two years of experience as a Communications Officer 3 for the Washington State Patrol.