Performs lead and training duties in a District Communications Center or within the specialty position of the Training Team. Assumes responsibility for the operation of a shift in the absence of a Communications Officer 3 and performs operational duties. Transmits, receives, and relays information by means of radio, telephone, and various forms of telecommunications including computer system. Provides on-the-job training and feedback to new employees using formalized training program.

For positions assigned to the District Communications Center:
Assists the shift supervisor with the operation of a shift by keeping the shift supervisor apprised of emergency or unusual incidents in progress and by taking control of the radio during these incidents when necessary;

Assumes complete responsibility for the operation of the center on a shift in the absence of a shift supervisor, providing control, direction, and guidance to all personnel and keeping command personnel informed as necessary, provides the shift supervisor with documentation on personnel work performances during the shift supervisor's absence;

Acts as primary trainer for on the job training given to new employees;

Operates a multi frequency radio console, multi line telephone system, computer terminal(s), data query and research applications, intercom system, and other data recording equipment;

Assists the shift supervisor, as directed, with the hourly and daily activity recording process;

Performs all the duties of a Communications Officer 1 as required.

For positions assigned to the Training Team:
Provides classroom training for all new Communications Officers;

Assists in curriculum updates, classroom scheduling and presentation;

Provides radio procedure training for Trooper Cadets, Commercial Vehicle Enforcement Officers and contracted state and federal agency personnel;

Provides feedback and counsel for trainees;

Performs all duties of a Communications Officer 1 and 2 in district communications center, as needed.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Two years of experience as a Communications Officer 1 for the Washington State Patrol.


Equivalent education/experience.

Revised September 1, 1964 Revises definition and knowledge and abilities
Revised July 1, 1969 General revision and title change (formerly Radio Dispatcher II)
Revised September 28, 1977 Revises definition
Revised February 12, 1982 Revises definition
Revised August 10, 1984 Revises definition and general revision
New class code: (formerly 41630) effective July 1, 2007.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017; 42SP to 46SP.
Base range salary adjustment adopted 6/13/2019, effective 7/1/2019.
Base range salary adjustment (from 49SP to 53SP); revised definition and general revision: adopted June 22, 2023, effective July 1, 2023