Manages a caseload of adults under supervision and serves as a lead worker over two or more assigned Community Corrections Officers.

In the absence of a supervisor, assumes responsibility in determining willfulness of violation behavior, authorizing arrests, and length of swift and certain sanction(s). Primarily responsible to lead and mentor Community Corrections Officers housed in their field office/reentry center. Positions are distinguished from the supervisor and are only responsible for operational aspects of the office in the absence of a supervisor and have no authority to make personnel or disciplinary related decisions.

Leads Community Corrections Officers; regularly assigns, instructs, and checks the work of those employees on an ongoing basis;

Reviews all available information for each assigned/arriving supervised individual;
determines the individual’s documentation and initial programming needs;

Conducts orientation for all new work release supervised individuals;

Creates facility intake plans upon supervised individual’s arrival, making sound decisions about programming and treatment needs and referrals;

Leads or participates in facility multidisciplinary team;

Enforces and imposes conditions of reentry, individuals’ case plan, work release supervision and applicable conditions of the judgment and sentence; Presents accurate written documentation and oral testimony, and makes appropriate sanction recommendations for hearings;

Safely takes supervised individual into custody and transports them to a higher security incarceration facility;

Counsels and informs supervised individual regarding affordable community resources, including community resources, transitional housing, medical and mental health services;
Responds to and documents medical or mental health emergencies, and completes furlough request and paperwork as needed;

Participates in the formation and maintenance of successful relationships with community resources;

Processes and approves volunteers, conducts volunteer orientations, and monitors volunteer activities; reports volunteer hours as required;

Act as the community corrections supervisor designee when authorized and in accordance with agency policy;

Serves on committees and task forces; speaks to community service clubs, schools, law enforcement organization, and similar organizations;

Serves as the office manager in an office with no on-site supervision; responds to incidents related to staff, supervised individual, or the office building;

Leads assigned employees; reviews and approves reports; approves evidence to be disposed of and assigns witnesses; staffs cases formally and informally; completes caseload audits and provides information to supervisor; trains assigned employees;

Serves as chair for the work release resident council and classification hearings;
establishes bid dates and call-outs for new residents to enter the facility/reentry center; approves visitors and sponsors who meet screening guidelines; assists supervisor as requested to ensure work release contract compliance;

Performs the work of the Community Corrections Officer 2;

Performs other work as required.

Knowledge of: criminal justice system and community corrections; principles and practices of caseload management; Washington State laws, administrative codes, and regulations pertaining to parole, probation, determinate sentencing, and work/training release and reentry centers; hearings before the courts, Indeterminate Sentencing Review Board, and hearings; jail booking and detention procedures; principles of leadwork and/or program management as assigned.

Ability to: use authority constructively; interact with adults under supervision, build rapport and cooperation of supervised adults; establish and maintain effective working relationships with others; represent the agency positively before criminal justice agencies, community organizations, and the general public; appraise persons and situations accurately and adopt appropriate course of action; write and speak accurately, clearly, objectively, and effectively; work independently with a minimum of supervision; lead and train co-workers and/or manage a program, as assigned.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Two years as a Community Corrections Officer.


A Bachelor's degree and three years of professional experience in adult or juvenile corrections or closely related field which includes managing cases, making field visits, writing reports, assessing cases and making recommendations, referring people to appropriate resources, and presenting cases in court or hearings.

A Master's degree in sociology, social work, psychology, criminology, or closely related field will substitute for one year of the required experience.

Note: Professional case management includes activities such as: assessment of risk factors; designing, monitoring and/or facilitating treatment plans; determining and making referrals to resources as appropriate (chemical dependency, substance abuse, family counseling, job training assistance, etc.); maintaining official records and tracking client progress/compliance; and assisting individuals who are unable to independently access support systems or community resources such as those providing food, clothing, or monetary assistance and shelter.

Note: A valid driver's license may be required.

Revised: November 1, 1963.
Revised minimum qualifications: October 16, 1975.
Revised definition, minimum qualifications, adds distinguishing characteristics, title change (formerly Parole and Probation Officer 2): February 9, 1979.
Revised distinguishing characteristics and definition: September 14, 1979.
Revised class code (formerly 3612): April 15, 1983.
Revised distinguishing characteristics and title change (formerly Parole and Probation Officer 3): May 11, 1984.
Revised definition and minimum qualifications, deletes distinguishing characteristics: March 1, 1988.
Revised minimum qualifications: April 14, 1989.
Revised definition: effective July 1, 1996.
Salary adjustment, revise class code; adopted May 10, 2007, effective July 1, 2007.
(July 21, 2008) Revised desirable qualifications language; deleted equivalent education/experience language.
(July 17, 2009) Revised desirable qualifications; added Note to provide clarification and a descriptor of case management activities.
Salary adjustment, revise definition, distinguishing characteristics, typical work, knowledge and abilities, and desirable qualifications; adopted June 30, 2017, effective July 1, 2017.
Base range salary adjustment, revised header, definition, distinguishing characteristics and typical work, knowledge and abilities, adopted June 22, 2023, effective July 1, 2023.