Manages a caseload of adult criminal offenders including specialized case management. Applies swift and certain response to offender violation behavior. Matches the level of supervision to the offender’s risk of reoffending, based on static factors; assesses offender criminogenic needs used in targeted treatment; and notifies local law enforcement of offenders who commit new crimes.

This is the professional journey-level class of the class series. Incumbents have full responsibility to plan, organize, and complete assignments independently. Assess risk/needs factors; monitor and/or facilitate treatment plans; and determine and make referrals to resources as appropriate.

Manages a caseload of adult criminal offenders including assessment of offender criminogenic needs used in targeting treatment and programming; uses reinforces and disapproval techniques that impact offender behavioral change; applies swift and certain response to offender violation behavior; notifies local law enforcement and/or prosecutors of all new criminal behavior for consideration of new charges; and, apprehends, arrests and transports offenders to confinement; 

Supervises adult criminal offenders; uses communication strategies to engage the offender in his/her success in the community and towards behavior change, refers/monitors offenders to DOC programming and treatment of community programs, refers offenders to resources in DOC and the community to address offender needs and barriers, and holds the offender accountable to conditions of supervision and reinforces positive offender behavior. The supervision framework is based on the offender’s risk and the offender’s needs, and is responsive to the individual offender; 

Completes intake with offender to orient the offender to supervision; ensures that the risk assessment is accurate and complete; completes the offender needs assessment; imposes;/monitors/enforces conditions of supervision; conducts filed visits to offenders homes, employment sites, treatment sites, and other collateral locations; conducts searches and arrests of offenders; conducts searches of offender residences and offender vehicles; seizes and secures evidence and preserves chain of custody, transports offenders to detaining agency; requests and executes warrants for offenders who abscond supervision, collects/assesses/documents offender drug and alcohol testing, creates and updates supervision plans; makes sound decisions concerning the offender in terms of loss of liberty, sanctions, offender living arrangements, and treatment/educational referrals; establishes and monitors monthly payment schedules for legal financial obligations; 

Investigates alleged violations; prepares written documentation and recommends sanctions; arrest and detain offenders following violations; determines/presents the evidence at hearing to address violations for the court, DOC Administrative Hearings, and Indeterminate Sentence Review Board; testifies at violation hearings; 

Conducts pre-sentence investigations and prepares reports; collects victim/witness information; 

Notifies local law enforcement and/or prosecutors of all new criminal behavior for consideration of new charges; apprehends, arrests and transports offenders to confinement; 

Records contacts with offenders in the electronic record; maintains file in orderly, chronological sequence; opens, closes, and purges files; ensures the electronic offender management systems is updated and accurate; requests and reviews offender criminal history and updates the risk assessment;  

Screen offenders for placement in the facility; 

Works with each offender during intake to identify prior employment skills/experience in order to match them with a hiring business in the area of the facility; 

Approve offender employment and work locations; 

Works with the employers of hiring businesses in order to set up interviews for offenders that may fulfill the respective employer’s employment needs and wants; 

Make sound decisions about programming and treatment needs and referrals to create facility intake plans upon offender arrival; 

Review and update offender custody facility plans and programming needs based on offender behavior; 

Develop and submit offender release plans. Coordinate with field CCOs on new or existing release plans by providing information on the offender, release sponsor, or other resources; 

Prepare for yearly work release audits; may conduct audits at work release facilities as part of an audit team; 

Serves on committees and task forces; speaks to community service clubs, schools, law enforcement agencies, and similar organizations;  

Performs other work as required.

Knowledge of:  criminal justice system and community corrections; principles and practices of caseload management; Washington State laws, administrative codes and regulations pertaining to parole, probation, determinate sentencing, and work/training release; hearings before the courts, Indeterminate Sentencing Review Board, and DOC Administrative Hearings; jail booking and detention procedures.  

Ability to:  use authority constructively; manage a caseload of adult offenders; interact with adult offenders; build rapport and cooperation of adult offenders; establish and maintain effective working relationships with others; represent the agency positively before criminal justice agencies, community organizations, and general public; appraise persons and situations accurately and adopt appropriate course of action; write and speak accurately, clearly, objectively, and effectively.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

One year of experience as a Community Corrections Officer.   

OR 

A Bachelor's degree and one year of professional experience in adult or juvenile corrections or closely related field which includes managing cases, making field visits, writing reports, assessing cases and making recommendations, referring people to appropriate resources, and presenting cases in court or hearings. 

A Master's degree in sociology, social work, psychology, criminology, or closely related field will substitute for the required experience.   

Note:  Professional case management includes activities such as: assessment of risk factors; designing, monitoring and/or facilitating treatment plans; determining and making referrals to resources as appropriate (chemical dependency, substance abuse, family counseling, job training assistance, etc.); maintaining official records and tracking client progress/compliance; and assisting individuals who are unable to independently access support systems or community resources such as those providing food, clothing, or monetary assistance and shelter. 

Note:  A valid driver's license may be required.   

Note: Positions may be filled at the Community Corrections Officer 1 level with a one-year in-training plan. Training will consist of successful completion of the Community Corrections Officer Academy within six months of employment and on-the-job training throughout the in-training period. 

Revised: 11-1-63
Revised minimum qualifications: 6-15-70
Revised minimum qualifications: 10-16-75
Revised definition, minimum qualifications, adds distinguishing characteristics,
title change (formerly Parole and Probation Officer 1): 2-9-79
Revised distinguishing characteristics and minimum qualifications: 9-14-79
Revised class code (formerly 3610): 4-15-83
Title change (formerly Parole and Probation Officer 2): 5-11-84
Revised definition, distinguishing characteristics and minimum qualifications: 3-1-88
Revised minimum qualifications: 4-14-89
Revised definition and distinguishing characteristics: 7-1-96
Salary adjustment and revise class code; adopted May 10, 2007, effective July 1, 2007.
(07/21/2008) Revised desirable qualifications language; deleted equivalent education/experience language.
(07/17/2009) Revised desirable qualifications; added Note to provide clarification and a descriptor of case management activities.
Salary adjustment, revise definition, distinguishing characteristics, typical work, knowledge skills and abilities and desirable qualifications; adopted June 30, 2017, effective July 1, 2017