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State of Washington Classified Job Specification


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Class Code: 344F
Category: Social Services


Provides support and direct assistance to clients with significant disabilities. Provides a limited scope of services to a small caseload of clients referred by Vocational Rehabilitation Counselors (VRC) such as: vocational services, calculation of benefits analysis, job readiness preparation, and/or job search assistance, and makes recommendations regarding the vocational rehabilitation needs of individuals with disabilities.

Distinguishing Characteristics

For the Division of Vocational Rehabilitation (DVR), this class is distinguished from the Rehabilitation Technician 1 by having limited case management responsibilities involving direct service delivery to referred clients. Under general supervision and with the guidance and approval of a Vocational Rehabilitation Counselor or supervisory staff, the Rehabilitation Technician 2 performs limited case management responsibilities with referred customers by assisting referred customers in either:

1)    assisting clients in conducting self-directed job searches including resume development, identifying and applying for job openings, and practicing for job interviews; in collaboration with WorkSource Business Services Teams, conducting outreach and providing information to employers who recruit and/or hire DVR clients; or

2)    calculating how clients’ Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) benefits will be affected by earned income when the individual goes to work; providing a standardized written benefits analysis report to the Vocational Rehabilitation Counselor and client that shows the results of this calculation, which the VRC uses to provide VR counseling to the client on their choice of employment and salary goals, hours of work, as well as other key vocational decisions.

Cases are limited in number.


For the Department of Services for the Blind, this class is distinguished from the Rehabilitation Technician 1 by often making independent judgments and applying knowledge of agency vocational rehabilitation and independent living processes, administrative policies and “good practices” in performing direct services and administrative support functions necessary for the successful vocational rehabilitation and increased independence of agency participants. The Rehabilitation Technician 2 may be given responsibility for a small caseload of participants within the vocational rehabilitation process.

Typical Work

Assists Vocational Rehabilitation Counselors and Supervisors to perform a full-range of support functions.

Carries a small caseload of vocational rehabilitation clients referred by Vocational Rehabilitation Counselors;

Conducts vocational exploration and job readiness workshops that assist participants attain skills to get or keep a job;

Assists referred clients in career exploration activities that will enable the individual to develop an individualized plan for employment that includes an employment goal, steps, timelines, and VR services needed to achieve the goal;

Provides job development, job placement and job retention services to referred clients;

Prepares draft eligibility statements when requested by Vocational Rehabilitation Counselors, under close supervision;

Meets with referred clients receiving Social Security Disability Insurance and/or Supplemental Security Income to obtain SSDI and/or SSI benefits information; performs computations to calculate how earned income from employment will affect their benefits based on SSDI or SSI rules; provides a standardized written benefits analysis report to the client and their VR Counselor that is used by the VR Counselor to provide VR Counseling to the client; may answer questions about how the calculation was derived or other questions related to SSDI or SSI rules that the calculation is based upon.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

Bachelor’s Degree in Rehabilitation Counseling,


Bachelor’s Degree with 18-quarter credit hours vocational rehabilitation related subjects.  Direct customer services experience in a vocational rehabilitation program will substitute year for year, for the bachelor’s degree, but not for the 18-quarter credit of vocational rehabilitation related subjects.

Class Specification History

New class adopted October 10, 2003.
Revise class. Revises class code (formerly 37081), general revision; adopted May 10, 2007, effective July 1, 2007.
Revise class. Revises typical work, desirable qualifications, changed June 20, 2007, effective
July 1, 2007.
Revised definition, distinguishing characteristics and desirable qualification; adopted February 8, 2018; effective February 9, 2018.
Revise class. Revised distinguishing characteristics, and salary, adopted 06/13/2019, effective 07/01/2019.