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State of Washington Classified Job Specification


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Class Code: 385P
Category: Protective Services


In a training capacity, provides basic coaching, security, and safety for residents, staff and visitors in a juvenile rehabilitation institution; or, basic night time supervision, safety and security for youth in a juvenile residential facility/unit; or security of youth during local transportation to and from as well as during appointments on or off campus.

Distinguishing Characteristics

This is an in-training classification. Work performed at this level is carefully screened for appropriateness of assignments and closely reviewed. Incumbents in this role perform under close and direct supervision. After successfully completing the one-year in-training plan, incumbents automatically advance to the next level.

Typical Work

Fully participate with in-training assignments as directed;

Provides supervision to youth, with responsibility for their personal conduct, care and therapy;

Acts as role model for youth residents;

Assists with conducting perimeter checks of doors, vehicles, equipment and grounds;

Checks previous shift logs and logs all activities during work shift; prepares unit forms; writes in daily sheets;

Using agency approved methods and techniques and modeling pro-social behavior, serves as back-up to residential units and staff; provides swift and appropriate response between residents or residents and staff; remaining calm and in control during aggressive or crisis situations and intervenes to de-escalate;

Briefs supervisors and relief staff regarding current issues/areas of concern (i.e., passes on pertinent information) in order to be aware of a situation or to take appropriate action; advises youth regarding problems, institution programs, policies, and behavior standards;

Operates communication devices such as two-way radio, telephone, to convey information among personnel and to refer callers to take appropriate action;

Provides night time coverage in a unit; serves as back-up to other staff;

Assists with conducting room and contraband searches; inspects rooms for cleanliness;

Assists with conducting bed checks and hourly security calls;

Assists with monitoring activity, behavior, and movement of youth ensuring the safety and security of facility residents, staff and visitors; models pro-social adaptive behavior and demonstrates good verbal de-escalation techniques;

Assists with conducting searches for absconders;

Assists with transporting youth to appointments and court appearances; may provides supervision of off-site juveniles during transport and appointments/appearances;

Assists with preparation of meals;

Performs general cleaning of office, such as mopping, waxing, stripping floors, window washing, laundry; bathroom cleaning, emptying trash and other as necessary;

Puts away supplies; monitors supply use; inventories and orders cleaning and linen supplies;

Knowledge and Abilities

Knowledge of: causes and treatment of juvenile legal system involved young people; human growth and adolescent development; state juvenile justice system; operating principles and treatment philosophy of a juvenile rehabilitation system; interagency procedures; state laws, regulations and administrative codes pertaining to juvenile legal system involved young people determinate sentencing; crisis intervention and processes and techniques of de-escalation of situations; work group supervision and facilitation of youths; management and supervisory theory and practices; case management; community resources; verbal and written communication; report writing; negotiation and mediation techniques; community networking; contract negotiation and writing.

Ability to: apply and implement juvenile rehabilitation system laws, policies, procedures and philosophy; interview and counsel youths; motivate youths and maintain organization; recognize and identify problems and needs of youths; assess crisis and problematic situations; remain calm, take control and de-escalate dangerous situations; gain confidence and trust of youths; use authority constructively; provide individual, group, and family counseling; direct and supervise groups; direct and supervise staff; manage and implement projects and programs; negotiate and write contracts; communicate clearly and effective verbally and in writing; network with groups, agencies and community; represent agency in a professional and positive manner.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification.  It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

High school graduation or GED equivalent


One year of relevant experience (full-time equivalency) in counseling, criminal justice, education, psychology, sociology, behavioral health, or social service.

Two years of college will substitute for the required one year of experience.

A valid driver’s license is required for these positions.

Class Specification History

New class adopted May 10, 1996, effective July 1, 1996.
Revise class. Revises minimum qualifications; adopted September 18, 1996.
Revised class. Revises class code (formerly 36188), general revision; adopted May 10, 2007, effective July 1, 2007.
Base range salary adjustment adopted 6/13/2019, effective 7/1/2019; from range 38 to range 40.
Base range salary adjustment adopted June 29, 2022, effective July 1, 2022.
Revises job class title, definition, typical work, and desirable qualifications, adopted June 22, 2023, effective July 1, 2023.