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State of Washington Classified Job Specification


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Class Code: 355K
Category: Social Services


  1. In an assigned unit of a juvenile rehabilitation facility, supervises, trains, monitors and assists counseling staff; or,
  2. As the designated assistant to the Group Home Administrator, assists in the operation of a juvenile rehabilitation facility.  Supervises, directs and evaluates staff in providing treatment and case management to juvenile youths. Participates in budget preparation and monitoring of expenditures.

Typical Work

Supervises counseling staff during a work shift; oversees all shift activities; assigns daily shift duties and youth caseload to staff; reviews and assists staff with behavior contracts, case plans and treatment groups; 

Trains staff and reviews reports and case plans of new staff; monitors staff performance and conducts staff evaluations; 

Provides orientation and training to staff in drug and alcohol information, victim awareness and sex offender groups, and anger and stress management techniques; 

Monitors and informs staff on due dates for reports, community notifications, court dates and other; 

Assists staff in administering and scoring psychological tests on new residents; 

Coordinates and conducts individual and group therapy; conducts individual caseload reviews; monitors room confinements or suicide watch; may carry a caseload;  

Conducts restitution hearings on residents; 

Interprets programs and policies to staff; 

Represents cottage director at administrative meetings and other functions; attends management and other meetings; 

Serves as liaison between facility and courts, other facilities, community treatment programs and other; 

Monitors and assists with visitors to the cottage; signs visitor exceptions; 

Completes cottage supply orders and work orders; monitors voucher requests to ensure expenditures are necessary; 

Transports residents to and from facility; prepares case reports and documentation as necessary; 

Serves as designated assistant to a group home administrator; assists administrator in facility operations; is responsible for facility operations and/or program in absence of the administrator; 

Participates in budget preparation; monitors program expenditures; distributes paychecks; 

Assists administrator in selection of resident placement in the facility; provides orientation to new residents upon their arrival; conducts assessments; 

Supervises and evaluates staff; participates in staff interviews and makes hiring recommendations; 

Schedules staff leave; assigns work hours to intermittent staff; assigns resident caseload to counseling staff; prepares monthly calendar of events and class schedules; 

Serves as a resource to counselors in developing treatment programs; assists in developing educational and vocational programs for residents; 

Participates in policy formulation for facility; 

Coordinates and facilitates family week portion of treatment; trains staff on all aspects of conducting family component of treatment; prepares family reports for residents; 

Prepares reports, forms and documents; maintains forms for tracking youths; 

Conducts casework services for chemically dependent offenders; provides group supervision and one-on-one counseling; 

Oversees supply requisition and inventory; maintains PACS inventory records and reports; 

Coordinates volunteer program; supervises volunteers and contractual employees;  

Performs other duties as assigned.

Knowledge and Abilities

Knowledge of:  causes and treatment of juvenile delinquency; human growth and development; ego psychology and pathology; individual, group and family counseling; work group supervision and facilitation of youths with deviant behavior patterns; institutional organization; principles of administration; history, operating principles and treatment philosophy of a juvenile rehabilitation system; interagency procedures; juvenile offender justice system; state laws, regulations and administrative codes pertaining to juvenile delinquent determinate sentencing; crisis intervention and processes for de-escalation of situations; clear and effective verbal and written communication; report writing; community resources and negotiation and mediation techniques; supervisory techniques. 

Ability to:  apply and implement juvenile rehabilitation laws and procedures, methods and techniques; interview and counsel juvenile delinquents; motivate youths and maintain organization; recognize and identify problems and assess situations; remain calm, take control and de-escalate dangerous and problem situations; gain confidence and trust of youths; use authority constructively; write and speak clearly and effectively; represent agency in a professional and positive manner; network and communicate effectively with a variety of groups, organizations, agencies and staff at all levels.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor’s degree 


Two years of professional experience in casework, counseling, probation and parole, social services, planning, directing and/or facilitating youth group activities or experience in a related field.    

A Master’s degree in Psychology, Sociology, Social Work, Social Sciences, or in an allied field will substitute for one of the required years of experience.    

Experience at the Juvenile Rehabilitation Counselor 2 level prior to June 30, 1996, will substitute, year for year, for up to two years of the required college education, except for the degree in Social Work. 

Note: A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.

Class Specification History

New class: 5-10-96 (effective 7/1/96)
New class code: (formerly 36183) effective July 1, 2007
Revises desirable qualifications, effective December 23, 2011