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State of Washington Classified Job Specification


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Class Code: 351X
Category: Social Services


Within the Developmental Disabilities Administration (DDA) Field Services Operations, directs and supervises a unit of developmental disabilities specialists and paraprofessionals to access services and other community based resources and/or manages and coordinates specific programs within a DSHS region; or within a DDA State Operated Living Alternatives (SOLA) program, directs and supervises professionals and paraprofessionals in the delivery of residential supports and Home and Community Based Waiver services; or within a DDA Residential Habilitation Center (RHC), supervises and directs specialized services professionals and paraprofessionals and/or manages quality assurance activities for the facility with lead responsibility to work with teams to develop and monitor plans of care, and tracks and audits compliance with Nursing Facility and Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/ID) regulations and other standards to assure compliance with Federal and State policies, procedures, regulations, and laws.

Typical Work

Assigns, supervises and evaluates out-station managers and regional office supervisors; maintains responsibility for DD specialist staff offices throughout the region; responsible for disciplinary matters and processing of staff grievances;  

Implements policy and service requirements for client eligibility, individual program plans, placement, use of generic and specialized community services, program follow-along services;  

Provides consultation for staff; assures delivery of services to clients as indicated in IPP; 

Reviews and coordinates staff proposals for training to parents, facility operators, providers and others who serve the agency's clients; 

Manages regional case management services budget; prepares budget and staffing requests;  

Maintains cooperative working relationship with developmental disabilities vendors, resource management staff, other DSHS and community agencies to ensure proper coordination of resources and continuity of services to clients; 

Develops and directs implementation of regional policies for direct service delivery; interprets and monitors State policies for day-to-day operation of region; 

Performs administrative reviews of case decisions when disputes arise, determines when decisions are to be reversed and serves as or supervises the Fair Hearing Coordinator; may grant exceptions relative to several programs; 

Responds to inquiries and conducts investigations called for from higher authorities;  

Maintains relationships with parents, advocates and constituency groups and carries out effective public relations for the agency; 

Interviews and recommends candidates for staff positions to the appointing authority (Regional Program Representative); 

Provides appropriate data on unmet client needs to the Regional Program Representative for inclusion in the regional planning process; 

May serve as acting Regional DD Administrator in the latter's absence; 

Performs other work as required.

Knowledge and Abilities

Knowledge of:  concepts, principles and methods in the education, habilitation and training of persons with autism, blindness, deafness, cerebral palsy or other developmental disabilities; theoretical concepts and professional principles, practices and supervision of one or more of the following:  therapies, counseling, case work, testing, educational instruction and direct care of individuals; human behavior; principles and methods of planning; management and organizational interactions; community resources; departmental policies, procedures and applicable laws.  

Ability to:  plan, organize and direct work of others; evaluate work; speak and write effectively.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor's degree in behavioral sciences, special education, business administration, public administration, or other related fields. 


Four years of professional experience in the human services field of which:  (A) two years involved individuals with developmental disabilities or other handicapping conditions; and, (B) one year of supervisory or administrative or professional program service delivery responsibility.  

With the exception of (A) and (B) above, graduate training may be substituted, year for year, for the required experience.

Class Specification History

New class: 8-26-77
Revised July 1, 1980
Revised definition, minimum qualifications, general revision, code and title change (formerly 3523 - Case Services Regional Supervisor): 7-1-80
Revised definition and minimum qualifications: 3-3-86
Revised definition: 10-10-86
Revised definition: 10-13-89
Class code change (formerly 1052): 7-1-91
New class code: (formerly 35700) effective July 1, 2007
Revised definition; adopted 2/13/2014, effective 2/14/2014.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017; 57 to 59. 
Base range salary adjustment adopted 6/13/2019, effective 7/1/2019.