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State of Washington Classified Job Specification


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Class Code: 356D
Category: Social Services

Class Series Concept



Positions at this level have supervisory responsibilities and/or serve as a professional expert.  Assignments require application of extensive knowledge and expertise to make independent decisions on complicated issues.  These assignments often require proactive intervention and have wide, legalistic, and/or precedent setting impact.  Provides expert advice and consultation to other staff members, organization management, lower level professional staff, all state employees, and other stakeholders (labor, outside resources such as therapists, etc.).  Maintains knowledge of employee assistance trends, technological advances, models, strategies, and ethical, legal, and professional standards.

Typical Work

Recruits, interviews, and recommends employees for the unit; 

Directs, assigns, and monitors work of others; 

Provides orientation, training, and guidance for development of staff;  

Conducts performance evaluations of staff persons within the unit; 

Recommends and implements corrective action plans and disciplinary action as necessary; 

Independently develops and delivers EAP orientations, supervisor training and other topical brief presentations;  

Participates in budget preparation and monitors program expenditures; 

Assesses needs of employees and family members using standard interview techniques to identify personal problems or other issues that may affect job performance;  

Conducts holistic assessment, short-term problem-solving, and referral;  

Consults with and provides assistance to supervisors and managers regarding employee work performance/behavioral issues and underlying personal problems which may be contributing factors; 

Serves as an assigned professional expert in areas such as regional manager, behavioral risk management specialist, work/life specialist, or other designated specialty; 

Develops, analyzes and delivers EAP data for reports; 

Performs other duties as assigned; 

May supervise lower level staff.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.   

Some positions may require Licensure in areas such as Licensed Social Worker (LSW), Licensed  Mental Health Counselor (LMHC), or Advanced Registered Nurse Practitioner (ARNP) or certifications in areas such as Substance Abuse Professionals or Critical Incident Management.  

Candidates who are Certified Employee Assistance Professionals (CEAP) or CEAP eligible or those who are certified to be Substance Abuse Professionals (SAP) under the federal Department of Transportation random drug/alcohol program are preferred.

Desirable Qualifications

Positions typically require a Master’s degree in social services, psychology, counseling, social work, or related field. Four years related professional Employee Assistance experience, which includes one year in a lead or supervisory capacity, and training and professional experience in mental health treatment or chemical dependency treatment.

Class Specification History

New class replaces 19114 Employee Assistance Specialist 3; adopted June 1, 2005.