See Developmental Disability Case/Resource Manager Trainee

Within the Developmental Disabilities Administration, provides advanced level of social services, specialized case and/or resource management for people who have intellectual or developmental disabilities and their families.

Independently manages a caseload of people who have developmental disabilities and provides specialized services to clients and their family by developing, implementing and monitoring Individual Service Plans;

Interprets state and federal regulations to established boards, citizen groups, providers/vendors and others concerned and involved with services for people with intellectual or developmental disabilities;

Identifies support needs of clients of Development Disabilities Administration and plans for and authorizes payment for appropriate services;

Schedules and conducts face-to-face home visits with clients and families, including viewing living quarters;

Facilitates discussion with client and family regarding person-centered goal planning on a 30-90 day basis.

Based on assessed needs, refers individuals to appropriate DDA services, other departments services, and community programs/resources.

Works with families and community members to advocate on behalf of clients;

Collaborates with other agencies and professionals to support clients;

Identifies clients or families in crisis and makes referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources;

Establishes and maintains complete accurate case records;

Identifies serious and emergent incidents and reports per administration policy and mandated reporting requirements. Completes Incident Reports per department/administration policy and procedures;

Has final decision authority on determinations of client eligibility, and provides intake services assesses client needs;

Develops, implements, and monitors service provider contracts and monitors services to ensure provider compliance with State and Federal regulations and takes necessary actions as required;

As a Qualified Intellectual Disabilities Professional, maintains compliance with Federal Home and Community Based Services regulations;

Performs other duties as required.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Meets the professional requirements for a Qualified Intellectual Disabilities Professional*.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.

Graduate training in social science, social services, human services, behavioral sciences or an allied field will substitute, year for year, for one year of the experience providing social services to people with intellectual or developmental disabilities.


Satisfactory completion of 12 months as a Case Resource Manager Trainee.

Equivalent education/experience.

*ADDENDUM

The requirements for a Qualified Intellectual Disabilities Professional as is included in the Code of Federal Regulations, Chapter 42, Subpart D, Section 483.430, are as follows:

• A doctor of medicine or osteopathy;
• A registered nurse;
• An individual who holds at least a Bachelor’s degree in an of the following:

1. Occupational Therapy,
2. Physical Therapy,
3. Psychology,
4. Social Work,
5. Speech,
6. Audiology,
7. Recreation and related fields, or
8. The Human Services (as defined at 483.430 (b) (5) (x)), includes but is not limited to: sociology, special education, rehabilitation, counseling, and psychology.

NOTE: A degree in Social Work much be from an educational program accredited by the Council on Social Work Education.

New class: Effective July 1, 1988 (approved June 9, 1988).
Revised definition and general revision: 6-11-99; effective 7-1-1999.
Revised minimum qualifications, effective: 03-9-01.
Revised definition: 5-30-02.
Revised desirable qualifications (deleted “equivalent education/experience”): 04-02-08.
Revised desirable qualifications (added Satisfactory completion of 12 months as a CRMT): 12-12-08.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017; 51 to 53.
Base range salary adjustment adopted 5/17/2018, effective 7/1/2018
Revised definition, typical work, desirable qualifications, adopted June 22, 2023, effective July 1, 2023.
Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.
Added class series concept; revised typical work, legal requirements, desirable qualifications, and base range increase from 58 to 59; adopted June 23, 2025, effective July 1, 2025.