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State of Washington Classified Job Specification


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Class Code: 348I
Category: Social Services


In a training capacity, receives instruction in and performs less difficult casework services in an institution.

Typical Work

Counsels with and advises patients, residents, or students to assist in improving personal outlook, institutional and social adjustment; 

Interviews patients, residents, or students to secure and compile personal data and social history; 

Contacts friends, relatives, teachers and public and private agencies to secure information on client's background, personality and social adjustment; 

Contacts and assists persons and their families in contacting other agencies and organizations to arrange for employment, post‑institutional care, pensions, and similar services; 

Compiles and prepares reports on individual's progress, reactions, and overall adjustment; makes or assists in making recommendations on treatment, training and release of individual; 

Follows up on post‑institutional adjustment of those released; 

Performs other work as required. 

Knowledge and Abilities

Knowledge of:  principles and practices of interviewing; individual and group behavior; social and economic factors; laws and rules related to institutional care, custody, and treatment. 

Ability to: interview effectively, evaluate persons or situations and adopt a proper course of action; speak and write effectively; establish and maintain successful personal relationships with others.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor's degree preferably involving major study in sociology or other social science. 


Satisfactory completion of two years of college preferably with emphasis in one of the social sciences, and two years experience in mental health, mental retardation or social casework.

Class Specification History

New class Effective January 1, 1967
Revises minimum qualifications May 4, 1970
Revises minimum qualifications October 16, 1975
New class code: (formerly 35440) effective July 1, 2007
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017.