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State of Washington Classified Job Specification


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Class Code: 227H
Category: Retail Operations & Marketing


Lead bookstore and/or service personnel in the ordering, receiving, sales, inventory, cash control, and/or customer service functions for a retail and/or service operation.

Distinguishing Characteristics

Under general direction, lead assigned bookstore and/or service personnel in the retail financial record keeping, and cash control duties of a retail and/or service operation. Serve as an assistant to a Bookstore Manager or service facility manager.

Typical Work

Regularly assigns, instructs and checks the work of retail clerks, check stand operators, temporary staff and/or others;

Directs the ordering of bookstore and/or service supplies such as text books, binders, writing instruments, art and engineering supplies, and stationery items; coordinates returns to publishers and suppliers and sell back over supply with minimal supervision;

Directs receiving, checking, pricing and stocking of retail goods and supplies;

Coordinates displays, store arrangements with seasonal changes, special sales and new merchandise;

Interviews vendor agents from selected manufacturers and wholesalers and plans inventory levels to meet anticipated needs; reviews catalogues for new goods;

Buys back books from students, re-price, and shelve;

Performs the duties of a Retail Clerk 2;

May make bank deposits;

May confer with college faculty; develop order requirements;

Perform related duties as required.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

High school diploma or GED certificate


One year of experience in retail selling, cash register operation, general clerical work and/or financial record keeping.

Six months of additional qualifying experience may be substituted for education.

Class Specification History

New class; adopted May 17, 1973.
Revise class. Revises title, general revision; adopted July 20, 1987.
Revise class. Revises minimum qualifications; adopted July 2, 1990.
Revise class. Revises class code (formerly 3222); adopted May 10, 2007, effective July 1, 2007.