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State of Washington Classified Job Specification


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Category: Financial Services


Designated leadworker for UI Specialists taking and processing unemployment insurance claims; or adjudicates unemployment insurance claims. All positions apply complex laws, rules, regulations, policies and procedures applicable tot he unemployment insurance program.

Distinguishing Characteristics

Intake Leadworker:  Designated leadworker for UI Specialists who take and process basic and complex unemployment insurance claims. Assist with training, orienting, directing, and coordinating the work of other UI Specialists. Implements and ensures consistent application of existing and new policies and procedures. Provides staff with expertise and assistance in the most complex claim issues.

Adjudication: This is the fully qualified adjudicator. Works independently. Makes and issues determinations or redeterminations to allow or deny UI benefits that involve non-monetary issues. The majority of the time is spent maintaining a full workload of unemployment insurance claims involving non-monetary issues such as quits, discharges, availability, suitability, fraud and routine overpayment. Conducts fact-finding with claimants, employers, employer representatives, and third parties when required. Determines rebuttal requirements and need to obtain additional facts, and advises claimants of final rights and responsibilities. Represents the agency in appeal hearings.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

Intake Leadworker

One year of experience as a UI Specialist 2 or 3.

Adjudication (Journey Level): 

One year of experience as an entry level adjudicator in the class of UI Specialist;

Two years of experience as a WorkSource Specialist 3 with primary responsibility for applying unemployment insurance laws in the adjudication and writing of the full range of non-monetary determination utilizing the GUIDE System and Napersoft.

Class Specification History

New class: 7-3-00
Revised distinguishing characteristics, and minimum qualifications: 1-11-02
New class code: (formerly 30693) effective July 1, 2007
Housekeeping only: revised desirable qualifications (replaced Job Service Specialist 3 with WorkSource Specialist 3) October 1, 2007.

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