Assigned to the central office of the Employment Security Department, independently performs professional level work. Within the Employment and Training or the Unemployment Insurance Programs, plans, implements, reviews, monitors and evaluates program activities or portions of a program (such as Trade Readjustment Assistance Act claims or combined wage claims). Positions at this level have the responsibility and authority to correct and adjust claims and/or payments within the automated payment systems.

Assists in the audit/monitoring of one or more program components for compliance with federal/state and contract regulations; prepares evaluation reports to reflect status of program components;

Participates in the development of program budgets;

Conducts preliminary research to develop policy statements, state provisions, position papers, technical reports and general correspondence;

Participates in reviewing and analyzing employment and training or unemployment insurance legislation, regulations, policies, programs, procedures, systems and other data that impacts the planning and evaluation of agency programs;

Participates in the program planning process which can include the development of program policy, goals and objectives, system and program designs, funding projections, program implementation, research activities, and grant application;

Reviews, monitors and evaluates claims for unemployment insurance benefits for compliance with laws, regulations, policies and procedures; makes decisions on non-monetary and monetary eligibility for special UI programs, analyzes quality of information from employers, and does problem solving;

Performs technical work in correcting and adjusting unemployment insurance benefit claims, including account adjustments, payment corrections, canceling claims, returning wages when appropriate;

Participates in providing presentations to agency staff, claimants, employers, other government agencies and the general public;

Performs related work as required.

Knowledge of: principles and procedures of unemployment insurance, employment and training program planning and program evaluation techniques; contract development, monitoring and evaluation techniques and employment and training services operations; government administrative structure at local or state level.

Ability to: gather, analyze, interpret, and project complex data; or explain data concepts in programmatic terms; present ideas, conclusions, and factual data in concise and understandable form both written and verbal; establish and maintain effective work relationships; plan work effectively.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

One year of experience as an Employment Security Program Assistant.

OR

One year of experience as a WorkSource Specialist 2 or equivalent.

OR

A Bachelor's degree in public or business administration, political science, or closely related field, and two years of professional or technical experience in employment and training or unemployment insurance programs.

Additional qualifying experience may be substituted, year for year, for education.