You are here

Home » State Human Resources » Compensation & job classes » Classified Job Listing » » State of Washington Class Specification

State of Washington Classified Job Specification


<< Classified Job Listing

Class Code: 343E
Category: Social Services


Provides non‑technical assistance and service to professional staff in working with disadvantaged individuals.

Distinguishing Characteristics

Positions in this class are primarily responsible for non‑technical contact, communications and supportive duties directed towards Human Resources Development.

Typical Work

Utilizing knowledge of the community or locality and its people, develops effective communications with disadvantaged individuals and groups; 

Establishes liaison between individuals in need of agency services and professional staff competent to render such services; 

Assists professional staff in recruiting for training programs, obtaining needed information regarding clients, and in follow‑up activities with employers, schools, training facilities and community groups; 

Performs other adjunctive services as indicated by particular need of individuals, groups or the community in general to achieve maximum placement results for disadvantaged persons; 

Assists in preparation of necessary reports, records or other documentation; attends and participates in meetings and conferences of staff members and/or co unity groups; 

Performs other work as required.

Knowledge and Abilities

Knowledge of:  the needs, problems, attitudes, and behavior patterns of economically, educationally, socially or culturally disadvantaged persons within a specific community of the state. 

Ability to: meet and deal effectively with disadvantaged persons in their own environment; understand and interact effectively with persons who live in impoverished and socioculturally deprived co unities; earn the respect and confidence of other individuals; develop awareness and sensitivity to feelings, attitudes, and trends among residents of the local community; work cooperatively with professional staff and community organizations; interpret and apply rules and instructions; speak, read, and write effectively.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Desirable Qualifications

Experience, either paid or unpaid, which has provided understanding of and acceptance by disadvantaged persons. Such experience should include active participation in the community affairs, programs and problems.


Equivalent education/experience.

Class Specification History

New class effective May 1, 1967
Revised November 1, 1967 General revision
Revised March 1, 1968 Revises minimum qualifications
Revised May 1, 1969 Revises definition and typical work
New class code: (formerly 30030) effective July 1, 2007

Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.