State of Washington Classified Job Specification
Provides non‑technical assistance and service to professional staff in working with disadvantaged individuals.
Positions in this class are primarily responsible for non‑technical contact, communications and supportive duties directed towards Human Resources Development.
Utilizing knowledge of the community or locality and its people, develops effective communications with disadvantaged individuals and groups;
Establishes liaison between individuals in need of agency services and professional staff competent to render such services;
Assists professional staff in recruiting for training programs, obtaining needed information regarding clients, and in follow‑up activities with employers, schools, training facilities and community groups;
Performs other adjunctive services as indicated by particular need of individuals, groups or the community in general to achieve maximum placement results for disadvantaged persons;
Assists in preparation of necessary reports, records or other documentation; attends and participates in meetings and conferences of staff members and/or co unity groups;
Performs other work as required.
Knowledge and Abilities
Knowledge of: the needs, problems, attitudes, and behavior patterns of economically, educationally, socially or culturally disadvantaged persons within a specific community of the state.Ability to: meet and deal effectively with disadvantaged persons in their own environment; understand and interact effectively with persons who live in impoverished and socioculturally deprived co unities; earn the respect and confidence of other individuals; develop awareness and sensitivity to feelings, attitudes, and trends among residents of the local community; work cooperatively with professional staff and community organizations; interpret and apply rules and instructions; speak, read, and write effectively.
There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.
Experience, either paid or unpaid, which has provided understanding of and acceptance by disadvantaged persons. Such experience should include active participation in the community affairs, programs and problems.
Class Specification History
Revised November 1, 1967 General revision
Revised March 1, 1968 Revises minimum qualifications
Revised May 1, 1969 Revises definition and typical work
New class code: (formerly 30030) effective July 1, 2007