Provides non‑technical assistance and service to professional staff in working with disadvantaged individuals.

Positions in this class are primarily responsible for non‑technical contact, communications and supportive duties directed towards Human Resources Development.

Utilizing knowledge of the community or locality and its people, develops effective communications with disadvantaged individuals and groups; 

Establishes liaison between individuals in need of agency services and professional staff competent to render such services; 

Assists professional staff in recruiting for training programs, obtaining needed information regarding clients, and in follow‑up activities with employers, schools, training facilities and community groups; 

Performs other adjunctive services as indicated by particular need of individuals, groups or the community in general to achieve maximum placement results for disadvantaged persons; 

Assists in preparation of necessary reports, records or other documentation; attends and participates in meetings and conferences of staff members and/or co unity groups; 

Performs other work as required.

Knowledge of:  the needs, problems, attitudes, and behavior patterns of economically, educationally, socially or culturally disadvantaged persons within a specific community of the state. 

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.