Independently performs routine paraprofessional library and/or archival tasks and services.

This is the journey level of the series. Positions work under general supervision exercising some judgment regarding the rules and procedures to follow or the materials or equipment to use.

Unusual or complex problems are brought to higher-level staff to resolve.

Provides courteous, effective, and timely customer service;  

Responds to and resolves routine issues and inquiries;  

Provides research services and resolves research inquiries; consults finding aids and interprets them for researchers; monitors researchers to assure adherence to collections use and security procedures; guides researchers to other sources for records, publications, and information; 

Guides patrons in finding and using resources; 

Troubleshoots equipment such as media equipment, scanners, copiers and printers; 

Prepares regular statistical or administrative reports; 

Performs prepping, scanning, and imaging procedures; 

Performs circulation functions including managing holds; interprets policies; 

Creates and updates patron and item records, with required approval; 

Searches, orders, receives, and resolves issues related to shipping and receiving library materials; 

Makes minor revisions to catalog records such as changing locations, adding copies, and updating holdings; 

Identifies and selects appropriate catalog record, downloads with routine, basic, or no modifications; 

Discards and withdraws items identified as not needed for collection;  

Processes incoming material by performing arrangement and description projects; 

Within established procedures, evaluates materials for repair and performs basic repair/mending for collections; 

Participates in the delivery of programs for institutional, school, or correctional center residents; assists in providing outreach services including training and orientations; 

Processes resource sharing requests such as interlibrary lending, borrowing, or document delivery, including verifying bibliographic citations; Selects and arranges materials for displays; 

Conducts tours; 

Helps develop policies and procedures by providing input for area of responsibility; 

May supervise, lead, train, and direct the work of lower level staff, student employees, volunteers, or interns.

Knowledge of: library or archives functions, practices and procedures.

Ability to: interact courteously with customers; direct the work of others; communicate effectively; work in a team environment; use and explain information tools and services.

High school graduation or equivalent and one year of experience in the functional operations of a library or archives. Equivalent education or experience will substitute.

New class, consolidates 4375 Library Materials Conservation Technician, 4327 Library Technician III; 25050 Library Information Assistant, adopted January 1, 2006.
Revise class. General revision; adopted May 10, 2007 effective July 10, 2007.
Salary adjustment; revised definition, typical work, knowledge and abilities; desired qualifications; and added distinguishing characteristics; adopted June 13, 2019; effective July 1, 2019.