State of Washington Classified Job Specification
TELEPHONE COMMUNICATIONS OPERATOR LEAD
Assist in the training of Telephone Communications Operators/Telephone Communications Operators - Hospital; instruct on departmental, institution and emergency procedures;
Monitor Telephone Communications Operators/Telephone Communications Operators - Hospital to ensure that departmental, institutional and emergency procedures are followed; report problems to supervisors;
Perform the duties of Telephone Communications Operators/Telephone Communica- tions Operators - Hospital;
May issue pagers or keys in accordance with established procedures;
May monitor telecommunications equipment and initiate established procedures;
Perform related duties as required.
High School Diploma, or GED Certificate;
Two years of experience as a Telephone Communications Operator. Six months of additional qualifying experience may substitute for required education.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Class Specification History
New Class: 2-07-73
Revise Title & Class: 6-17-83
Revise MQ: 7-2-90
Telephone Communications Operator – Hospital Lead: Abolished 7-11-03
Revised new class code: (formerly 2284) effective July 1, 2007
Revised DQs, changed 9/24/2012.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017.