State of Washington Classified Job Specification
TOUR & INFORMATIONAL SERVICES COORDINATOR 3
Promotes tour and visitor services including developing and providing assistance in the development and implementation of a comprehensive, ongoing plan to market and promote services; represents program by attending conferences, making presentations, and serving on related boards and committees;
Develops creative and innovative methods to expand and improve tour and visitor services;
Coordinates, schedules and promotes performances, displays, and exhibits;
Develops, implements and coordinates a hospitality/host training program; develops, coordinates and maintains a self-guided tour series;
Develops and coordinates a community outreach program designed to encourage community involvement and to establish a broad base of support;
Organizes and conducts meetings, presentations, workshops, and materials promoting services;
Serves as spokesperson to the news media and general public; acts as liaison between other agencies, the Legislature, local government, security and the general public in matters relating to visitor services;
Assists with development of legislation designated to support the activities of services;
May supervise lower level staff.
Positions typically require a Bachelor’s degree in Business, Social Sciences, Communications or related field
One year of experience supervising or managing a tour, volunteer, or community/public relations program; or equivalent education/experience.