State of Washington Classified Job Specification
TAX SERVICE REPRESENTATIVE 2
Follows up on delinquent taxpayers contacted over the telephone, to ensure that proper tax reporting and payment has been effected after initial contacts;
Submits the names of delinquent taxpayers who fail to comply with existing laws, to compliance personnel;
On a limited basis, or as needed, performs duties normally assigned to Tax Service Representatives 1;
In offices other than agency's headquarters, acts as the lead worker over other Tax Service Representatives;
Performs other work as required.
Knowledge and Abilities
Ability to: answer general questions relating to basic tax laws; communicate effectively with the public, orally and in writing; maintain responsibility for a variety of activities without regular direction; type at occupational levels of speed and accuracy; maintain courteous attitude toward public and fellow employees.
A Bachelor's degree involving major study in business administration, accounting, public administration, police science, law or closely allied field.
One year of experience as a Tax Service Representative.
Any four year combination of above mentioned college course work and experience as a Tax Service Representative.
NOTE: Experience in the field of personal finance, law enforcement, adjustment of claims, collection of civil debts or other directly related field may be substituted, year for year, for the education requirement above mentioned.
Class Specification History
Revised minimum qualifications: 2-9-90
New class code: (formerly 15160) effective July 1, 2007