State of Washington Classified Job Specification
TAX INFORMATION SPECIALIST 2
Develops daily employee work schedules;
Assists supervisors with monitoring staff work performance to ensure performance measures are met;
Develops and presents technical and customer service training for department staff;
Assists staff to solve unique tax-related questions and inquiries;
Provides technical consultation and assistance on laws, rules, agency systems, policies, and procedures to staff and other agency employees;
Trains lower-level staff in laws, rules, and procedures relative to specific or varied types of laws;
Conducts research on complex tax issues;
Assists in the preparation of manuals for selective industries illustrating the application of tax law to specific situations, giving examples of tax liability;
Assists in the drafting of new and revised WACs and excise tax bulletins;
Acts in supervisor’s absence;
Performs related duties as required.
Knowledge and Abilities
Ability to: provide effective leadership and training to others; analyze complex and factually unique tax questions; write reports and articles clearly and concisely; speak effectively in public; explain basis for tax application to business and industry trade groups and associations or individual taxpayers; travel regularly within the state.
Two years of experience as a Tax Information Specialist 1.
A Bachelor’s degree in business or public administration, accounting, public finance or closely allied field
two years of professional experience in tax administration, tax auditing or tax collection.
Additional qualifying experience may substitute, year for year, for education.
Class Specification History
Revise class. Revises title, class code (formerly 15121 Tax Information Specialist Lead), general revision; adopted May 10, 2007, effective July 1, 2007.