State of Washington Classified Job Specification
OFFICE SERVICES MANAGER 1
In a large State agency, assists in the general planning, directing, and controlling of office services and business management functions; or, plans/directs and controls the office services and business management functions in a medium-sized State agency.
A) Serves as a principal assistant to higher-level management. In this capacity, incumbents supervise three or more lower level subordinates; and are responsible for two or more office service and business management functions listed in B.
B) Supervises the office services and business management functions in a medium-sized State agency. Agency-wide responsibilities should include the following functions: purchasing, inventory control and supply, equipment and office space need determination and utilization, mail distribution, forms analysis, printing/reproduction services, and vehicle utilization and travel arrangements. Incumbents must be responsible for at least four of these functions; and provide office support and business management services in an agency with more than two hundred employees.
Assists in developing and improving programs for effective use of office space, forms, supplies, equipment and other property;
Assists department administrators and supervisors on current and future supply and office space needs, accounting needs, mail and messenger services, supply room and janitorial service;
Processes purchasing orders and requisitions for office supplies and equipment; maintains control of communications and records;
Maintains agency records of office supplies and equipment, real property leases, building service needs, inventory records, etc.;
Performs other work as required.
Knowledge and Abilities
Knowledge of: office materials, supplies and equipment, inventory control and records management; purchasing methods and procedures; office and business organization and related methods; departmental and State regulations concerning purchasing and disposal procedures; real estate appraising.
Ability to: study and develop programs for developing and planning office service and business management functions; maintain control of purchase orders and requisitions; establish and maintain effective relationships with agency officials; work with minimum supervision.
There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.
A Bachelor's degree in business administration or allied field.
Two years of experience in office or business management, management or administrative analysis, or closely related work.
Additional qualifying experience may be substituted, year for year, for education.
Two years in State service as an Office Manager, Administrative Assistant 3, Management Analyst 1, or equivalent.
Class Specification History
Revised definition, minimum qualifications, added distinguishing characteristics: 10-29-74
Revised minimum qualifications: 1-12-77
New class code: (formerly 11670) effective July 1, 2007.
Title change and distinguishing characteristic revisions adopted 5/9/2019, effective 5/10/2019; previously "Manager, Office Services 1."