Definition
Plans, organizes, assigns, and supervises varied and extensive processing and service units and related central office activities.
Typical Work
Designs office space layouts to facilitate flow of office work between units and to various subdivisions of agency;
Reviews, evaluates, and recommends changes of policies and operating procedures;
Determines need for office equipment, furniture, and supplies; coordinates purchasing and maintenance;
Maintains liaison and coordination between service and technical or professional units;
Serves as department records management officer; installs filing systems; arranges for records classification, retention, and disposition;
Supervises transportation requests, including use of pool and department automobiles;
Arranges for maintenance contracts and emergency repairs;
Designs forms and prepares policy directives for internal use;
Performs other work as required.
Knowledge and Abilities
Knowledge of: office organization, methods, and management principles; modern methods of performing various kinds of clerical work and of measuring work production; office materials, supplies, and equipment; inventory control and records management; supervisory techniques.
Ability to: plan, organize, and supervise central office service units; assign, review, and coordinate work production; develop procedures for most effective utilization of space, equipment, and personnel; establish and maintain effective relationships with persons contacted in work; prepare clear, concise, and factual reports.
Legal Requirement(s)
There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
Desirable Qualifications
A Bachelor's degree involving major study in business administration or closely allied field and one year of supervisory experience involving responsibility for planning, organizing, and coordinating work in a business office.
OR
One year of experience in State service as an Administrative Assistant 2, Human Resource Assistant 2 or Data Compiler 3 or two years in State service as an Administrative Assistant 1 or Human Resource Assistant 1 or equivalent involving supervisory or office management responsibility
Additional qualifying experience will substitute, year for year, for education.
Class Specification History
Revised: New class code (formerly 0910), effective September 1, 1969
Revised minimum qualifications: April 18, 1974
Revised minimum qualifications: January 12, 1977
Revised minimum qualifications: October 12, 1984
Revised minimum qualifications: October 11, 1991
New class code: Former class code 11650; effective July 1, 2007
Revised: Corrected specification history (June 11, 2009).
Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.