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State of Washington Classified Job Specification


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Class Code: 227F
Category: Retail Operations & Marketing


Performs retail sales, clerical work, food and drink preparation, and other duties related to operation of a retail store or food counter in a State facility or institution.

Distinguishing Characteristics

Assists customers in merchandise selection and purchase; operates cash registers in retail and/or service operation.

Typical Work

Assists customers in locating, selecting and purchasing various retail items at a retail store, inmate store, or food counter in a State facility or institution;

Prepares and serves light lunches, sandwiches, and fountain orders in retail store lunch counter, canteen, or coffee shop;

Processes on-line orders for in-store pickup or delivery;

Serves as cashier, checks cash register receipts, and prepares daily financial reports;

Checks credit cards and fills orders for delivery to customers;

Files credit cards and other records and documents and maintains orderly filing system;

Arranges supplies and merchandise on shelves and in displays;

Takes physical inventories and keeps inventory records;

Sets up tables, arranges condiments, and keeps store or food counter clean and orderly;

May open and close register on a daily basis;

Performs other work as required.

Knowledge and Abilities

Ability to: learn methods and procedures employed in retail store and food counter operations, light lunch preparation and service, and retail selling; make simple arithmetic calculations; prepare inventory records and cash reports; supervise and instruct patients, offenders, or students; understand written and oral instructions.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

Six months' clerical, food counter, or retail sales experience.  Graduation from high school or GED may substitute for experience. 


Equivalent education/experience.

Class Specification History

New class, consolidates Retail Clerk I 3220, Retail Clerk 1 06100; adopted May 10, 2007, effective July 1, 2007.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017.