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State of Washington Classified Job Specification


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Class Code: 227F
Category: Retail Operations & Marketing


Performs retail sales, clerical work, food and drink preparation, and other duties related to operation of a retail store or food counter in a State facility or institution.

Distinguishing Characteristics

Assists customers in merchandise selection and purchase; operates cash registers in retail and/or service operation.

Typical Work

Assists customers in locating, selecting and purchasing various retail items at a retail store, inmate store, or food counter in a State facility or institution;

Prepares and serves light lunches, sandwiches, and fountain orders in retail store lunch counter, canteen, or coffee shop;

Processes on-line orders for in-store pickup or delivery;

Serves as cashier, checks cash register receipts, and prepares daily financial reports;

Checks credit cards and fills orders for delivery to customers;

Files credit cards and other records and documents and maintains orderly filing system;

Arranges supplies and merchandise on shelves and in displays;

Takes physical inventories and keeps inventory records;

Sets up tables, arranges condiments, and keeps store or food counter clean and orderly;

May open and close register on a daily basis;

Performs other work as required.

Knowledge and Abilities

Ability to: learn methods and procedures employed in retail store and food counter operations, light lunch preparation and service, and retail selling; make simple arithmetic calculations; prepare inventory records and cash reports; supervise and instruct patients, offenders, or students; understand written and oral instructions.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Desirable Qualifications

Six months' clerical, food counter, or retail sales experience.  Graduation from high school or GED may substitute for experience. 


Equivalent education/experience.

Class Specification History

New class, consolidates Retail Clerk I 3220, Retail Clerk 1 06100; adopted May 10, 2007, effective July 1, 2007.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017.

Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.