Positions in this series coordinate discrete, specialized programs consisting of specific components and tasks that are unique to a particular subject and are separate and distinguished from the main body of an organization. Positions coordinate program services and resources; act as a program liaison and provide consultation to program participants and outside entities regarding functions of the program; interpret, review and apply program specific policies, procedures and regulations; assess program needs; and develop courses of action to carry out program activities. Program coordination also requires performance of tasks and application of knowledge unique to the program and not transferable or applicable to other areas of the organization.
Examples of program areas may include, but are not limited to: business enterprises, fund raising, volunteer services, community resources, election administration and certification, juvenile delinquency prevention, recreational education and safety, energy education, aeronautic operations and safety, student housing, financial aid, and registration.
Positions at this level work under general supervision and plan, organize, direct and coordinate operations for programs such as the business enterprise, volunteer services and community resources, elections examination/administration programs. Incumbents oversee day-to-day program operations, function as the program representative and resource, have extensive contact with program participants and outside entities, and resolve problems within a delegated area of authority. Unusual problems, probable outcomes and solutions are presented to higher levels for resolution. Incumbents may be delegated limited authority to approve budget expenditures and may assist higher-level staff with developing and coordinating statewide program activities.
Provides information and technical assistance to program participants, staff and outside entities regarding program content, policies and activities and recommends alternative courses of action; promotes the program with outside organizations and resources;
Attends meetings and/or conferences as the program representative; develops and makes public presentations on program related topics;
Confers regularly with staff and outside entities regarding the interpretation and implementation of program policies; participates in establishing program standards and identifying areas for program development;
Recruits, screens and places program volunteers and resources;
Monitors program activities in relation to established program goals; within established program parameters, determines variances from program standards;
Prepares training and promotional materials, provides training and certification to program participants;
Analyzes program participants’ operations and performance to program policies, procedures, practices and conformance with rules and regulations; provides assistance, counseling and/or instruction as needed;
Directs the work of others and/or coordinates services of program volunteers;
May supervise lower level staff.
There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.
Positions typically require a Bachelor’s degree or equivalent education/experience.
New class consolidates 11250 Business Enterprise Program Assistant, 36480 Volunteer Resource Coordinator, 09212 Elections Examiner 2; effective January 1, 2006.