See Administrative Assistant 1.

Positions at this level are the principal assistant for administrative matters to a departmental head, agency director, or the head of a major subdivision of a major State agency or, within a higher education institution, the chief administrator of a division or major organizational area. Accomplishes varied and complex or multifaceted office and administrative matters or projects; makes decisions and acts on behalf of manager in administrative matters. Positions at this level may supervise.

Working under general direction, makes independent decisions and acts on behalf of their manager/supervisor with delegated authority in administrative matters.

Prepares correspondence for executive leader or manager; exercises signature authority on administrative matters;

Conducts or supervises the preparation of comprehensive studies on major projects within the agency;

Coordinates major policy matters and agency programs within the agency and with other State, Federal, or local agencies;

Represents supervisor at meetings, conferences, and conventions; speaks for supervisor on agency matters; attends civic functions on behalf of agency;

Addresses public groups on departmental functions and policies; answers questions regarding the operation of the department;

Investigates operating methods and procedures employed in various agency functional areas and develops improved methods where indicated;

Receives and confers with official visitors and the public; meets with representatives of government or private interest groups;

Serves as liaison officer with the Legislature and/or Governor's Office concerning public complaints or problems; investigates complaints;

Performs other work as required;

May supervise or lead staff.

Knowledge of: State government organization and administrative procedures; budget preparation; Federal and local government functions; office methods and procedures; research methods and data collection; State and agency functional and personnel policies.

Ability to: communicate effectively; compile reports; obtain the cooperation of other departments and other government agencies; work effectively with others.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

High school diploma or equivalent.


Five years of clerical, office or administrative experience.


A bachelor’s degree in business administration, public administration or closely related field substitutes for four years of related experience;


One year as an Administrative Assistant 4.


Two years as an Administrative Assistant 3.

All experience to include at least one year leading, supervising or directing others.

Equivalent education/experience.

New class: July 1, 1968
Code number change: July 1, 1969
Revised minimum qualifications: October 12, 1973
Revised minimum qualifications: April 18, 1974.
Revised legal requirements; effective June 6, 2024, due to adopted legislative action.
Job specification revisions include addition of class series concept, revisions to typical work and desired qualifications; base range increase from 50 to 54. Adopted June 23, 2025, effective July 1, 2025.