State of Washington Classified Job Specification
MARINE OPERATIONS WATCH SUPERVISOR
As a shift supervisor for the Washington State Ferry System is responsible for directing the activities of personnel engaged in emergency management, communications, traffic management, dispatch, and customer relations.
Maintains communications between the operations center and field operations;
Responsible for maintaining, updating and disseminating all recorded information which impacts on-time performance, operation disruptions, daily fleet activities, etc.;
Oversees all shift personnel assignments, scheduling of personnel, implementation of training requirements for the fleet;
Coordinates the development of techniques, procedures, and methods of reporting and communicating with the field to enable management to be fully informed of operational activities and level of performance;
Manages day-to-day operational emergencies/irregularities within general direction and guidelines from the Manager of Marine Operations;
Initiates and dispatches necessary resources to remedy the operational irregularities/emergencies after coordination with the appropriate manager;
Develops and distributes summary of watch activities for inclusion into the Operations Center daily briefing report;
Reviews and evaluates incidence of fleet personnel job absence and makes recommendations for improvements;
Conducts operational analysis and studies to identify cost reduction and operational improvement strategies;
Directs the development and implementation of plans designed to ensure effective execution, evaluation and control of the centers activities and responsibilities;
Formulates and recommends personnel actions to regional operation management, supervises the conduct of, and participates in operational problem solving;
Performs other related work as required.
There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.
A Bachelor’s degree and one year of experience in a marine transportation system.
Additional qualifying experience in marine operations will substitute, year for year, for the education.
Class Specification History
New class: 4-14-95
Revised minimum qualifications: 7-9-99
Revised class code: (formerly 69858) effective July 1, 2007
(09/17/2008) Proposed spec abolishment heard at the September 11, 2008 Director’s Meeting and adopted with an effective date of September 12, 2008.