See DDS Examiner Support Specialist 1

In the Division of Disabilities Determination Services these positions independently provide technical support coordinating and completing case processing actions for DDS Adjudicators for determinations for Social Security Disability claims. They are the first point-of-¬contact for applicants and medical providers and have authority to make decisions on medical records attainment based on SSA regulations, authorization and bill paying, scheduling, and completing technical case actions utilizing specialized State and Federal computer programs and databases.

This is the fully qualified journey level of the series. Positions make decisions independently regarding claim information and coordination of required evidence with federal and state partners, the professional community, attorneys, and applicants. Responsible for casework and/or own workload management and meeting deadlines. Positions continue to participate in advanced formal and on-the-job training.

Reads and interprets Social Security regulations and procedural manuals;

Obtains and reviews necessary data, documentation, and verification of documentation as it relates to the recipients' specific circumstances; explains program requirements to applicants;

Evaluates claim downloads from Social Security Field Offices and the Department of Social and Health Services offices and accepts or rejects jurisdiction; ensures accurate claim information is received and transmitted back to Social Security Administration;

Contacts state and federal partners, professional organizations, attorneys, applicants, and third parties to resolve discrepancies or obtain additional information;

Coordinates contracted medical and psychological providers' schedules, schedules appointments, transportation, and interpreters for applicants;

Monitors report receipt and authorizes payment for services using knowledge and understanding of Current Procedural Terminology codes; accurately prepares fiscal documents;

Researches federal databases and verifies receipt and determines accurate fee reimbursement;

Creates and maintains accurate vendor database; Assists with vetting and monitoring of contracts;

Validates authorization and accesses DSHS document management system and determines what confidential information is needed for claim decisions and processes selected information;

Maintains Hearing Officer records and schedules; processes requests for medical records, consultative examinations, and supplemental information submitted by the Administrative Law Judges of Office of Disability Adjudication and Review;

Performs work of lower level;

Performs other duties as required.

There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Background Checks are required by the Social Security Administration.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Desirable Qualifications

One year of experience at the DDS Examiner Support Specialist 1 level


A combination of education and/or experience totaling three (3) years; experience in an office or customer service setting performing administrative tasks, answering telephones, operating office equipment, typing, and creating business correspondence/notes.

Equivalent education/experience.

New class; adopted June 30, 2015; effective July 1, 2015.
Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.
Added class series concept, revised definition, typical work, distinguishing characteristics, legal requirements, desired qualification; adoption June 23, 2025, effective July 1, 2025.