State of Washington Classified Job Specification
SOCIAL SERVICE SUPPORT SPECIALIST
Assists Social Service Specialists in providing services to children and/or families where there is risk of child abuse or neglect, such as: conducting health and safety home visits, transporting children to scheduled visitations, and/or supervising children/parent visitations.
As a direct care provider, the employee’s work involves providing physical support/intervention for clients using program approved methods which may include moving or transferring children to supervised visitation locations; positions do not carry a caseload.
Transports children to supervised visitation locations, which can be in an office, residential, or public setting; and/or to case plan related activities;
Conducts health and safety home visits which may include the following activities:
- Assess for child safety and wellbeing by observing the home environment and how the child appears developmentally, physically and emotionally;
- Observe the interactions and attachment between the child and the parent/caregiver;
- Talk with verbal child(ren) in private away from the parent/caregiver;
- Confirm that each child capable of reading, writing and using the telephone has written contact information for their assigned agency staff contact(s);
Supervise parent/child interactions, observe visitations and document visitation activities;
Prepare and submit supervised visitation reports to social service specialist staff;
Promote child/family participation related to case plan that strengthen parent/child relationships;
Contact parent and/or foster parent regarding visitation details;
Report all possible critical and unusual incidents to supervisor, as required by applicable policies, rules regulations and federal and state laws;Performs other duties as assigned.
Knowledge and Abilities
Knowledge of: Record keeping; observation skills and techniques.
Ability to: Understand and follow oral and/or written instructions, some of which may include multi-faceted procedures; record and process information quickly and efficiently.
There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.
High school diploma or high school equivalency course;
One year of paid/unpaid experience in one of the following: caring for children, social care, supervised volunteer experience in youth/child oriented organizations, counseling youth, education and home visitations.
Two years of social service education from an accredited post high school program may substitute.NOTE: Possession of a valid driver’s license and valid automobile insurance is required.
Class Specification History
New class; adopted June 30, 2017; effective July 1, 2017.