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State of Washington Classified Job Specification

OFFICE ASSISTANT 2 - TEAMSTERS

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OFFICE ASSISTANT 2 - TEAMSTERS
Class Code: 100I
Category: Administrative Services


Class Series Concept

See OFFICE ASSISTANT 1.

Definition

Performs a variety of routine clerical duties such as processing documents and records, extracting and compiling records or data, responding to routine inquiries concerning office or unit services and procedures, maintaining and monitoring established record keeping, filing and data base systems, and producing forms, letters, record entries and other material. Positions may perform data retrieval and modification and enter data on numerical or alphabetical data entry equipment.

Distinguishing Characteristics

Under general supervision, duties and assignments are of a routine nature. Routine duties are recurring and accomplished by following established work methods or procedures. Within established guidelines, independently organizes, prioritizes, and initiates work activities. Decision making authority is limited to choice of appropriate methods or procedures. Guidance is provided in new or unusual situations. Deviation from established methods, procedures, or guidelines requires approval. Work is periodically reviewed to verify compliance with policies, procedures, or standards.

Positions may occasionally help and/or provide work direction to lower-level clerical staff.

Typical Work

Following established guidelines, responds to inquiries regarding departmental services and procedures; answers telephones, receives and refers visitors;

Sorts, files, and tabulates various documents and records; establishes and prepares new files or categories within established filing systems; enters and retrieves data using electronic files; removes and logs materials; maintains status and file reports;

Performs basic word processing or typing tasks such as aligning text, setting margins and tables, saving or filing, spell checking, and printing to produce memos and letters;

Performs electronic mail tasks;

Functions as a receptionist;

Cross checks and tabulates standard information; checks incoming forms and documents for required information; extracts and compiles statistical data from source documents;

Orders, receives, and maintains office inventory following established procedures;

Collects fees, maintains collection records, verifies and balances receipts, and prepares bank deposit documents;

Drafts routine forms and letters; assembles reports; proofreads material making corrections for sentence structure, spelling, grammar, and punctuation;

Receives, sorts, and distributes mail, messages, records, office supplies, and other materials;

Performs tasks requiring the use of basic arithmetic such as addition, subtraction, multiplication and division;

Performs other duties as required.

Knowledge and Abilities

Knowledge of: modern office practices, methods and procedures; English grammar, vocabulary, spelling and punctuation; basic arithmetic; the use of electronic information equipment; proficiency in office software with the ability to create and edit documents, spreadsheets, and presentations.

Ability to: draft emails, memos, and reports; maintain accurate records; learn simple and repetitive office tasks; demonstrate reliability and a desire to learn new skills; understand and carry out oral and written instructions; understand procedures, manuals, policies and guidelines; exercise sound judgment when initiating processes, actions and alternatives within established procedures, policy, and local practice; ability to learn general goals and purpose of departmental services and operations; establish and maintain harmonious work relationships with co-workers and the general public; communicate effectively verbally and in writing; learn and perform assigned clerical tasks and routines; maintain confidentiality; enter data accurately; seek guidance when needed.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Desirable Qualifications

High school diploma or equivalent.

AND

One year of clerical experience.

Equivalent education/experience.

Class Specification History

New class effective: June 1, 2005; Office Assistant 2 (replaces 01010 Office Assistant, 2221 Office Assistant II.)
Housekeeping revisions: Revise class series concept; revise definition; revise distinguishing characteristics; adopted July 10, 2008, effective July 11, 2008.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017.
Base salary adjustment adopted 6/13/2019, effective 7/1/2019; from range 29 to 32.
Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.
Revised definition, distinguishing characteristics, typical work, and desirable qualifications; addition of knowledge and abilities, adopted June 23, 2025, effective July 1, 2025.