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State of Washington Classified Job Specification


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Class Code: 384B
Category: Protective Services

Class Series Concept

See Corrections and Custody Officer 1.


This is the fully qualified Corrections and Custody Officer. Incumbents at this level perform under minimum supervision. Incumbents may be given a lead role over other Corrections and Custody Officers and may be assigned specialized assignments that require a higher degree of independent judgment, such as writing field instructions or post orders, investigating tort claims. Incumbents at this level will monitor completion of on-the-job training requirements performed by lower level officers. This class is distinguished from the Level 3 class by first line supervisory responsibilities, including performance appraisals and corrective action. Incumbents at this level may also be assigned as a relief officer for posts normally held by higher-level custody staff.

Typical Work

Assists in controlling, directing, and monitoring the activities and movement of offenders to work assignments, meals, recreational activities, medical calls, educational classes, return to cells, or within a specified area, to ensure the security and safety of offenders, staff and the public; works directly with special needs offenders, to include long term, mentally ill, geriatric, youthful offenders;

Takes emergency action and intervenes in and controls acts of negative behavior and violence by using verbal de-escalation, physical and lethal uses of force such as restraints, firearms, or other devices as required following prescribed procedures and guidelines; conducts visual surveillance of security perimeter and monitors vehicle and foot traffic entering and leaving facility in order to detect abnormal or suspicious activity, and to detect inappropriate behavior;

Performs security mailroom duties to include receipt, control and proper delivery of mail to offenders;

Assists in providing on-the-job training and monitor completion of on-the-job training requirements performed by Correctional Officer 1 in-training class level; provides input to evaluating supervisor on the performance of Correctional Officer 1s; may be assigned lead over other Correctional Officers; may be assigned specialized assignments, such as writing field instructions or post orders, investigating a tort claim or offender grievance;

Writes reports and observations pertaining to occurrences that require action by supervisor and incident or disciplinary reports detailing incorrect offender behavior, violation of rules and regulations; maintains official logs; testifies at disciplinary hearings, classification committees, release hearings, and court proceedings; recommends offender custody, work, training or release actions;

Provides security and custody for offenders on authorized leave from the institution, facility or unit, to include transport to and/or from county jails, city jails, courts, medical trips, operates appropriate state vehicles to transport offenders, patrol fences, ensures proper paperwork is available for transporting offenders; applies appropriate restraints as established by policy; serves as K-9 officer using a trained dog to control offenders, search for drugs and contraband;

Performs random and specific searches and inspections of offenders and visitors; searches offender housing, buildings, physical plant, supplies and offenders personal property to seize dangerous items, evidence, contraband and controlled or unauthorized substances; maintains proper use, control, and accountability of keys, tools, equipment, performs inventory on, control and account for, offender personal and state property;

Briefs supervisors and relieves staff regarding current issues/areas of concern (i.e., pass on pertinent information) in order to be aware of a situation or to take appropriate action; advises offenders regarding problems, institution programs, policies, and behavior standards;

Operates communication devices such as two-way radio, telephone, to convey information among personnel and to refer callers to appropriate areas; may be responsible for the training and qualification of all designated staff in the use of firearms, chemical agents;
Observes offenders for unusual or significant behavior; participates in directed treatment plan for offenders; inspects assigned area such as rooms, hallways, bathrooms, and takes action when necessary to maintain established sanitary, health and safety standards;
Assists in conducting investigations as the on-scene officer; answers questions of offenders and visitors concerning rules, regulations and procedures; investigates offender complaints; responds to all types of complaints;

May include supervision of off site offender work crews in the community; may be required to supervise offenders controlling forest fires and/or performing work in a fire camp in support of fire crews; may be assigned as relief for posts normally held by higher-level custody staff.

Conducts urinalysis (UA) and breathalyzer (BA) testing, provides safety and security, and assists in controlling and directing offenders within a Community Corrections setting;

Assists with transportation to a confinement facility for offenders in violation.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

One year of experience as a Correctional Officer which includes successful completion of the Correctional Officer training plan


Graduation from high school or GED


One year of experience as a correctional officer in adult or juvenile corrections where security functions equivalent to a Level 2 Correctional Officer were performed.

Note: A valid driver’s license is required. For some positions a Commercial Driver’s License (CDL), with appropriate endorsements may be required.

Class Specification History

New class effective September 1, 2005; Corrections and Custody Officer 2 (replaces 39050 Correctional Officer 2).
Salary adjustment, revisions to the definition and typical work; adopted June 30, 2017 effective July 1, 2017.
Base range salary adjustment adopted 6/13/2019, effective 7/1/2019.
Shadow class (Teamsters) established 6/29/2022, effective 7/1/2022. Protective Service Workers.