See OFFICE ASSISTANT 1.

As a unit’s designated lead worker, assigns, instructs and checks the work of lower level office support staff, plans and organizes work, and performs a variety of complex clerical projects and assignments such as establishing and revising electronic or manual record keeping systems including data base files, monitoring and evaluating financial records and/or documents, resolving clerical problems, responding to inquiries regarding policies, procedures, and services, drafting correspondence, compiling reports, and reviewing, screening, verifying, and evaluating applications, forms, or requests for information. Duties performed require substantive knowledge of a variety of regulations, rules, policies, procedures, processes, materials, or equipment.

Regularly assigns, instructs and checks the work of others as a significant portion of overall delegated responsibilities; provides input to supervisor(s) on employees’ performance;

Performs the duties of Office Assistant 3;

May use computer to compile data; review computer printouts for accuracy and completeness; review and assign codes given to data, for data entry purposes;

May tabulate numerical data from information provided and prepare numerical summaries, organizational charts, work flow charts and graphs;

May compare data from various sources to identify trends, differences, similarities, etc;

Performs other duties as required.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Positions typically require high school or equivalent and two years of clerical experience including experience directing the work of others.

New class effective: June 1, 2005; Office Assistant Lead (replaces 01012 Office Assistant Lead, 2223 Office Assistant Lead.)
Housekeeping revisions: Revise definition; delete distinguishing characteristics; adopted July 10, 2008, effective July 11, 2008.
Shadow class adopted 6/22/2023, effective 7/1/2023