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State of Washington Classified Job Specification


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Class Code: 385S
Category: Protective Services


Ensures the safety and security of facility residents, staff and visitors; models pro-social adaptive behavior and demonstrates excellent verbal de-escalation techniques; Ensures staff members implement successful treatment techniques;

Distinguishing Characteristics

Positions at this level:

1. Supervises, trains, and evaluates Juvenile Rehabilitation Officer staff on an assigned shift in a juvenile rehabilitation institution or facility. Responsible for the safety and security of residents, staff, and visitors or transportation operations during a shift; or

2. In a statewide transportation unit, independently transports youth between juvenile rehabilitation institutions or facilities, courts, and private service providers, which may involve overnight travel or stays.

Typical Work

Supervises staff on an assigned shift; provides training; briefs staff; conducts staff evaluations;

Ensures staff are informed of significant behavioral conditions known about an individual and/or the group;

Checks for and provides shift coverage; coordinates with all units for other coverage when intermittent staff are not available; coordinates adjustment of schedules with supervisor to meet shortages; determines priority coverage for vacancies; prepares unit forms and writes in daily sheets;

Responsible for campus wide security operations during assigned shift; is responsible for radio base;

Conducts perimeter checks of doors, buildings, grounds, vehicles and equipment for safety and security; notes and logs problem areas and incidents.;

Reviews previous shift logs to identify potential problems; prepares reports regarding youth's progress, adjustments, and related matters.

Conducts bed checks and room searches; conducts hourly security calls; inspects rooms for cleanliness;

Notes incoming and outgoing of residents and tracks and coordinates security for their movement; maintains contact with unit and inside/outside gate staff;

Contacts Officer on Duty or Superintendent if restraints or use of self-defense chemical spray is used; directs staff to take action in emergent situations; assures security staff are given appropriate equipment;

Searches for absconders; assigns security staff to area of search; contacts OD and Superintendent; contacts appropriate law enforcement;

Coordinates internal searches; determines unit shut-down and lock-up;

Sorts and checks incoming mail for contraband; checks packages brought for youth on visitor’s day; checks for authorized visitors; monitors visitors;

Maintains logs; provides briefing to next shift supervisor;

Escorts and transports youth to appointments and activities on and off campus;

Escorts youth to initial evaluations; processes files and briefs the youth on the process;

Provides statewide transportation between facilities for youth; maintains records on assigned vehicle and is responsible for maintenance of vehicles;

Escorts visitors to hotels and records mileage, times and destination;

Performs other work as assigned.

Knowledge and Abilities

Knowledge of: causes and treatment of juvenile legal system involved young people; human growth and adolescent development; state juvenile justice system; operating principles and treatment philosophy of a juvenile rehabilitation system; interagency procedures; state laws, regulations and administrative codes pertaining to juvenile legal system involved young people determinate sentencing; crisis intervention and processes and techniques of de-escalation of situations; work group supervision and facilitation of youths; management and supervisory theory and practices; case management; community resources; verbal and written communication; report writing; negotiation and mediation techniques; community networking; contract negotiation and writing.

Ability to: apply and implement juvenile rehabilitation system laws, policies, procedures and philosophy; interview and counsel youths; motivate youths and maintain organization; recognize and identify problems and needs of youths; assess crisis and problematic situations; remain calm, take control and de-escalate dangerous situations; gain confidence and trust of youths; use authority constructively; provide individual, group, and family counseling; direct and supervise groups; direct and supervise staff; manage and implement projects and programs; negotiate and write contracts; communicate clearly and effective verbally and in writing; network with groups, agencies and community; represent agency in a professional and positive manner.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

High school graduation or GED equivalent


Three years of relevant experience (full-time equivalency) in counseling, criminal justice, education, psychology, sociology, behavioral health, or social service.


One year experience as a Juvenile Rehabilitation Officer 2.

A valid driver’s license is required for these positions.

Class Specification History

New class adopted June 22, 2023, effective July 1, 2023.