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State of Washington Classified Job Specification

RESIDENTIAL SERVICES COORDINATOR

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RESIDENTIAL SERVICES COORDINATOR
345L
Category: Social Services

Definition

Within a Division of Developmental Disabilities Residential Habilitation Center (RHC), serves as a duty officer; or coordinates the 24-hour services for Attendant Counselor staff in Program Area Team (P.A.T.) including consultation to ensure ongoing compliance with residential service requirements; or serves as the intra-institutional liaison for in-service training, orientation, and policy or procedure development. Works under the supervision of a P.A.T. Director or other designated supervisor.

Typical Work

In the absence of the Attendant Counselor Manager or other higher line management positions on the campus, is the primary contact for Attendant Counselors needing policy and procedure interpretation; responds to unanticipated incidents or conditions;

In conjunction with the Attendant Counselor Manager, provides for staff scheduling, staffing, coverage, and other personnel matters;

Responds to emergency calls from living units;

Assists with investigations and research, and reports quality assurance and maintenance of ICF/MR standards;

Serves as a consultant to management in matters relating to Attendant Counselors;

Serves as the special assistant to the P.A.T. Director to coordinate service delivery actions within the P.A.T. and/or monitors and participates in special projects intended to enhance the quality of the program;

Assures compliance of Attendant Counselor activities with appropriate Federal, State, and local program requirements with a Program Area Team (P.A.T.);

Coordinates compliance with safety, sanitation, and housekeeping standards with the Attendant Counselor Manager;

Investigates accidents or special incidents within a P.A.T. and makes reports to the supervisor or P.A.T. Director;

Maintains records; reviews and prepares reports;

Assists with the development of policies and procedures governing day-to-day activities of resident life staff;

Conducts and/or serves as consultant and liaison between professional services and program units in matters of: in-service training orientation, and the implementation of policy or procedures;

Performs other related work as required.

Knowledge and Abilities

Knowledge of: organization and management of living units for developmentally disabled; care and training of the developmentally disabled; personal hygiene and sanitation; in-service training programs; principles and aims of ICF/MR habilitation programs and professional services.

Ability to: adapt general policies to a specific situation; schedule work; train others; maintain effective work methods; keep records; prepare and review reports; secure and maintain confidence and cooperation of developmentally disabled; establish and maintain effective working relationships with others; follow written and oral instructions.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

High school graduation or GED and successful completion of thirty specific jobs related college quarter hours (each RHC will specify in advance, which thirty hours are required in that RHC) and three years of experience working with clients with developmental disabilities.

OR

High school graduation or GED and three years of experience as an Attendant Counselor 1, equivalent or higher level class.

Class Specification History

Habilitation Unit Manager B. New class adopted March 12, 1981, effective July 1, 1981.
Revise class. Revises definition, adopted November 13, 1981.
Revise class. Abolished, adopted September 9, 1982, effective October 1, 1982.
Habitation Unit Manager A. New class adopted March 12, 1981, effective July 1, 1981.
Revise class. Revises definition, adopted November 13, 1981.
Revise class. Revises title (formerly Habitation Unit Manager A), minimum qualifications, adopted September 9, 1982, effective October 1, 1982.
Revise class. Revises class code (formerly 56990); adopted May 10, 2007, effective
July 1, 2007.

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