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State of Washington Classified Job Specification


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Class Code: 347N
Category: Social Services


Within a psychiatric treatment facility, on a 24-hour basis for a designated treatment area, coordinates the non-clinical ward activities for one or more wards and actively participates in personal care services and therapeutic approaches for mentally ill patients.

Typical Work

Counsels non-licensed personnel in improving job performance and in understanding hospital policies and procedures relating to patient care units and patient behavior;


Responsible for managing and coordinating the safety and security of patients' personal possessions; designated ward fire marshal and ward safety coordinator; responsible for patients and ward mail collection and distribution; coordinates the designation of patient room assignments; manages ward supplies, linen control and inventory, and ward forms;


Monitors policy updates and communicates revisions;


Provides care to assigned patients utilizing the current treatment plan;


Attends to the general care of patients, provides for their emotional and physical comfort and safety and maintains an attractive and comfortable environment; gives assistance and guidance in cleanliness, grooming, rest, activities and nourishment;


Prepares and cares for patients receiving specialized treatments administered by the physician or the professional nurse; performs selected nursing procedures;


Encourages, assists and supervises patients in group or individual recreational, social or related activities;


Observes, records, and reports the general condition of patient;


Promotes better understanding of hospital policies in contact with patients' relatives;


Participates in in-service education program;


Assists the Mental Health Technician 5 in coordinating patient appointments;


Performs other related work as required.

Knowledge and Abilities

Ability to:  use skill in inter-personal relations; apply basic nursing principles; learn skills necessary in caring for psychiatric patients; treat individuals with respect, kindness and consideration; secure patient cooperation and confidence; follow written and oral instructions.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

High school graduation or GED. 




Three years of experience in a psychiatric or mental health setting. 


Registration as a nursing assistant is required.

Class Specification History

New class:  5-28-86

Code change (formerly 3884):  11-14-86

Title change (formerly Mental Health Technician 3A):  5-15-92

Revise minimum qualifications: 4-21-00

New class code:  (formerly  56690)  effective July 1, 2007

(08/14/2008) General revision in typical work, reflecting current job title.

Salary adjustment and revisions to the definition: adopted June 30, 2017 effective July 1, 2017.