Definition

Supervises Psychiatric Child Care Counselors in a cottage in a 24-hour hospital setting serving emotionally, behaviorally and psychiatrically disordered children and adolescents.

Typical Work

Interview and hire new Psychiatric Child Care Counselor (PCCC) staff and cottage clerks in accordance with hospital policy;

Orient, monitor, evaluate and train PCCC-1/PCCC-2 staff assigned to cottage;

Plan monthly cottage schedule to ensure minimum staffing levels. Complete all payroll documentation. Monitor and approve all overtime for PCCC staff;

Assist clinical and childcare staff in the development of overall residential cottage treatment program and ensure implementation of individual treatment programs by PCCC staff;

Monitor and coordinate the maintenance of a safe and therapeutic living unit that meets both federal Health Care Finance Administration (HCFA) and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards, as well as state safety and health standards;

Coordinate services between the cottage and other departments such as security, school, recreation and food services;

Investigate and provide written Critical Incident Reviews to CEO with recommended corrective actions;

Investigates and mediates parent and/or community agency concerns and complaints;

Mediate patient first-level grievances;

Act as Administrator of the Day one or more weeks per month, resolving problems after hours and on weekends for the facility;

Monitor medical record charting to ensure JCAHO and HCFA standards are being met;

Participates in all phases of the therapeutic programs on assigned cottage;

Performs other duties as required.

Knowledge and Abilities

Knowledge of: team building, supervision, child growth and development, psychiatric and behavioral disorders, mediation, problem solving, concepts of group process and behavioral therapy, and psychiatric child care treatment techniques.

Ability to: communicate effectively orally and in writing, and intervene in crisis situations to deescalate volatile situations.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

A Bachelor’s degree with major study in Social Sciences, Education, Recreation, Psychology or related field and three years of social service experience.

OR

Three years as a Psychiatric Child Care Counselor 1.

OR

Two years as a Psychiatric Child Care Counselor 2.

Class Specification History

New class: 1-24-75
Revised definition: 6-10-77
Revised definition and minimum qualifications: 7-1-99
Revised minimum qualifications: 2-11-2000
Revised minimum qualifications: 3-12-04
New class code: (formerly 56090) effective July 1, 2007.
Base range salary adjustment adopted 6/30/2017, effective 7/1/2017.
Base range salary adjustment adopted 5/17/2018, effective 7/1/2018.